抽出时间来
结交真正的朋友

分享一个最多5人的泡泡,持续 90天
真挚的友谊拥有成长的时间和空间。

加入候补名单,成为第一批体验者

在 App Store 下载
在 Google Play 上获取

在附近找到你的泡泡,
或在世界各地

使用泡泡地球仪,发现你身边或世界各地的同好小组。
你的精确位置会被隐藏,确保你的安全。

没有闲聊,
在小圈子里

在足够小而人人都能建立联系的小组里畅聊。
新成员需要全票通过,以免破坏美好的氛围。

你的泡泡破裂了,
友谊仍在

当一个泡泡结束时,每位成员选择谁将成为真正的朋友。
其他人可以在新的泡泡中再次尝试。

Hopen 体验不止于此

Go

更多自由。同样真诚的联结。

Hopen Go 扩展 Hopen 体验:更多圈子值得探索,更少的语言障碍,以及一款像你的应用。

现已在 Hopen 应用中提供
Hopen Go 金色爱心通知
Hopen Go · 加拿大
CA$6.99 / 月
或 CA$69.99 / 年
Hopen Go 即时翻译

54 种语言,一场对话

Hopen Go 支持 54 种语言,并提供近乎即时的翻译,让你能够真正与世界各地的人交流。

用 Hopen Go 自定义应用外观

专属于你的外观

为应用换上全新风格,让你的 Hopen 空间更像你自己。

关于气泡的一切

你的问题,回答清楚了。

从第一次打招呼到留下友谊,以下是希望泡沫的每个阶段的运作方式。

2–5 每个气泡的人数
90 天倒计时
180 日最大值
到底什么是泡沫?

气泡是一个由 2 到 5 人组成的临时小团体。 每个人都共享同一个群聊,给每个人足够的空间来被看到、说话并建立真正的联系。

我可以同时加入多个泡泡吗?

使用 Hopen 免费版时,你一次只能加入一个活跃的泡泡。Hopen Go 允许你同时加入最多 5 个活跃的泡泡。每个泡泡始终是由 2 至 5 人组成的小圈子,旨在促进真诚的交流和有意义的联结。

如何创建或加入气泡?

您可以与某人一起发起气泡、接受邀请或请求加入气泡球体中的气泡。 你不能已经处于泡沫之中,而且泡沫必须有空间。 每个现有成员必须一致批准新成员的加入。

泡沫能持续多久?

新的泡沫从 90 天倒计时开始。 首次加入的新会员会增加 30 天,但倒计时永远不会超过 90 天。 泡沫还具有自创建后 180 天的硬性生命周期限制,因此它不能通过成员变更而永远持续下去。

当泡沫达到 5 人时会发生什么?

气泡已满。 邀请和加入请求变得不可用,并且没有公共候补名单。 必须先有一个地方开放,然后才能考虑其他符合条件的人。

我可以随时留下气泡吗?

是的。 离开不会改变倒计时。 如果剩余的活跃会员少于 2 名,泡沫会立即解散,剩余的会员资格也会终止。

可以将成员从气泡中移除吗?

可以,但除当事人外,所有投票成员都必须同意。 当只剩下 2 人时,移除投票将被禁用。 除非管理员稍后解除禁令,否则被删除的成员将被禁止进入该泡沫。

当倒计时为零时会发生什么?

泡沫到期,在还不是朋友的前成员之间自动创建友谊选择。 每个选择都是私人的,并且是一对一的:两个人必须互相选择才能成为朋友。 如果任何一方拒绝,他们就会恢复没有关系。

如果倒计时结束之前气泡消失了怎么办?

当活跃成员少于 2 人时,泡沫就会消失。 不会创建任何友谊选择。 暂时的泡沫连接消失了,每一对以前的情侣都简单地回到了泡沫之前的关系,通常是朋友或没有。

联系人和朋友有什么区别?

联系人是一种私密的单向书签:添加某人不会发送请求或通知,也不会更改您的关系。 朋友是泡沫破灭后双方选择对方才能形成的相互联系。

我可以自己向某人发送好友请求吗?

不可以。您无法在 Hopen 上手动发送好友请求。 仅当气泡到达倒计时结束时,才会自动生成友谊选择。

泡泡球会透露我的确切位置吗?

不会。您的精确位置是隐藏的。 地球仪使用不精确的气泡锚,仅在显着移动超过 100 公里后才刷新存储的位置。 气泡固定在其最长期的活跃成员身上,而不传输任何人的实时 GPS。

如果有人屏蔽了会员会怎样?

当某人和任何现有成员互相阻止时,他们就无法启动、加入或受邀加入气泡。 在请求继续之前,此检查适用于两个方向。

真正的朋友不是找到的,而是相处出来的

重新发现真挚的友谊。

Notifications

为什么选择 Hopen?

社交媒体将我们与成千上万的人连接在一起,但我们却从未如此孤独。置身于50多人却没有人真正交流的群聊之中,再加上成千上万“粉丝”和点赞的表面繁荣,我们都在承受真实互动缺失所带来的空虚。Hopen 将把建立深厚而持久友谊的力量重新交还给你。

Chat bubble

顺其自然地创造真实连接

Hopen 会创建由 2 到 5 人组成的短暂 bubble。请在这 90 天里活在当下。通过限制群体规模,我们迫使真实而深入的互动发生。我们保证你的 bubble 会成为真正亲密的茧,因为没有全体一致的投票,任何人都无法加入其中。

Clock

用 90 天结识一生挚友

每个 bubble 的生命周期都是 90 天。这种紧迫感赋予互动一种独特而专属的性质。正因为你知道它终将结束,你才会更尽情地活在这个 bubble 里。

Languages

上线即支持 54 种语言

Hopen 通过提供前所未有的语言可达性,重新定义了社交连接:支持 54 种语言,覆盖超过 70 亿以母语交流的潜在用户。无论你是想探索新的文化,还是想与所爱的人保持联系,Hopen 都真正会说你的语言。

3D Bubble globe

革命性的 3D 界面

Hopen 拥有独特的 3D 界面,被称为 Bubble globe。探索世界,发现您附近或全球各地的泡泡。这种沉浸式的体验改变了您寻找和连接泡泡的方式,让社交探索变得更加直观。

Privacy shield

一款尊重隐私的地图

与那些精确到米追踪你的应用不同,我们的地图会模糊你的位置,并且只会以 100 公里的跨度更新。它以加入时间最长的成员为锚点,在不损害你的安全与隐私的前提下,营造出一种地理归属感。你可以安心地搜索并加入 bubbles。

Secret feature

非同寻常的功能即将上线

我们正在准备一项全新的功能,它将彻底改变我们的交流方式,拉近人与人之间的距离。敬请期待这个史无前例的公告。

联系我们

有关于合作、媒体、社区或投资的问题?请给我们留言,我们会尽快回复。

我是… *
我的意向是… *
名字 *
姓氏 *
电子邮件 *
电话号码
企业
国家 *
留言 *

隐私政策

最后更新:2026年8月9日 — 版本 2.0

This Policy explains how Hopen Technologies Inc. (Hopen, we, us or our), a company incorporated in Québec, Canada, handles personal information when you use the Hopen application, hopenapp.com and related services (the Services).

Summary

  • We collect information you provide, information generated when you use the Services and information from features you choose to connect.
  • We use information to provide Hopen, protect users, communicate with you, comply with law and improve the Services.
  • We do not sell personal information, share it for cross-context behavioural advertising or display third-party advertising in the Services.
  • You may request access, correction, deletion or portability by emailing privacy@hopenapp.com.
  • After account deletion, data is removed from active systems and residual backups are ordinarily overwritten within 90 days, subject to limited legal and security exceptions.

1. About This Policy

This Policy applies to the Services and to people who contact us about them. It does not apply to third-party services governed by their own privacy policies.

Hopen Technologies Inc. is responsible for the processing described here. Contact our Privacy Officer at privacy@hopenapp.com. EEA, UK and Swiss users may contact dpo@hopenapp.com.

2. Information We Collect

We collect only the categories reasonably needed to operate, protect and improve the Services.

  • Account and contact information, such as name, username, email address, telephone number, date of birth and country or region.
  • Profile information and content you create, upload, send or share, including text, photographs, audio and video.
  • Technical and usage information, such as IP address, device and browser type, operating system, language, app version, diagnostics and interactions.
  • Approximate location derived from IP address, and precise device location only when a feature requires it and you grant permission.
  • Information from support requests and from third-party services or device features you choose to connect.

3. How We Use Your Information

We use personal information for the following purposes and do not reuse it for an incompatible purpose without notice and, where required, consent.

  • Provide, personalize and maintain accounts, profiles, bubbles, messaging and other requested features.
  • Authenticate users, prevent abuse, investigate reports and protect users, Hopen and the public.
  • Answer questions, send service messages and provide support.
  • Measure reliability and understand performance so that we can improve the Services.
  • Comply with law, enforce our Terms and establish, exercise or defend legal claims.

4. Legal Basis for Processing

Where the GDPR, UK GDPR or similar law applies, we use the legal basis appropriate to each activity.

  • Contract: processing needed to provide the Services you request.
  • Legitimate interests: operating, improving and protecting the Services where those interests are not overridden by your rights.
  • Legal obligation or protection of vital interests where applicable.
  • Consent when required. You may withdraw consent at any time without affecting earlier lawful processing.

5. Cookies and Tracking Technologies

hopenapp.com stores a first-party language cookie named hopen_locale for up to one year so the site remembers your choice.

The website uses Cloudflare Web Analytics to measure traffic and performance. Cloudflare explains its processing at https://www.cloudflare.com/privacypolicy/.

You can control cookies and permissions through your browser or device settings. Blocking the language cookie may cause the site to forget your selected language.

6. User-Generated Content and Content Moderation

We process content and related technical information to deliver the features you choose and to address safety, security and legal concerns. Content may be visible to the audience you select and may be copied or reshared by recipients.

You must have the necessary rights and permissions for content you upload. To report a moderation or intellectual-property concern, contact legals@hopenapp.com.

7. Social Features: Contact Syncing and Friend Discovery

Contact discovery and device-location features are optional and require the relevant device permission. You can revoke permission in device settings; this stops future collection through that permission but does not undo earlier processing.

  • Contact information used for discovery is processed only to provide that feature and protect it from abuse.
  • Precise location is processed only when you enable a feature that needs it.
  • Profile and content visibility follows the audience and privacy choices available in the relevant feature.

8. Data Sharing and Disclosure

We do not sell personal information, share it for cross-context behavioural advertising or display third-party advertising. We disclose information only as described below.

  • To other users when you choose to publish, send or share profile information or content.
  • To contracted providers supporting hosting, security, analytics, communications, support, moderation or payments, only for the contracted purpose.
  • To authorities or other parties when reasonably necessary to comply with valid legal process, protect rights and safety, investigate misuse or enforce agreements.
  • As part of a merger, financing, reorganization or sale, subject to appropriate confidentiality and notice obligations.

9. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Policy. Retention depends on the information, the feature, security needs and legal obligations.

When account deletion is completed, information controlled by Hopen is removed from active systems. Residual copies are ordinarily overwritten in backups within 90 days. Content previously shared with other users may remain in their possession or in a conversation where continued display is technically necessary.

We may retain limited information for longer when required by law or reasonably necessary for fraud prevention, security, accounting, dispute resolution or legal claims. Raw IP addresses collected through website waitlist and contact forms are scheduled for deletion within 90 days.

10. Children's Privacy and Age Requirements

You must be at least 13 to use Hopen. A higher age or verified parental authorization may be required where local law applies. The Services are not directed to children below the applicable age.

If we learn that personal information was collected from a child who could not lawfully provide it, we will take reasonable steps to delete it. A parent or guardian may contact privacy@hopenapp.com.

11. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete or obtain a copy of personal information; restrict or object to processing; withdraw consent; appeal a decision; or complain to a regulator.

Email privacy@hopenapp.com and describe the right you wish to exercise. We may request information reasonably necessary to verify identity and authority, and we respond within the period required by applicable law.

  • Manage device permissions for contacts, camera, microphone, notifications and location in your device settings.
  • Request account deletion through an available in-app control or by emailing contact@hopenapp.com.
  • Use an authorized agent where local law permits it.

12. Data Security and Breach Notification

We use administrative, technical and organizational measures designed to protect personal information in light of its nature and the risks involved. No system is completely secure, so we cannot guarantee absolute security.

Protect your credentials and contact contact@hopenapp.com if you believe your account or information has been compromised. We notify affected people and regulators of a personal-data breach when applicable law requires it.

13. International Data Transfers

Hopen is based in Canada and uses providers that may process information in other countries. Those countries may have different data-protection laws.

Where required, we use an approved transfer mechanism, such as an adequacy decision or standard contractual clauses, and safeguards appropriate to the risk. Contact privacy@hopenapp.com for information relevant to you.

14. Regional Information

EEA, UK and Swiss users may exercise the rights in Section 11 and complain to their local data-protection authority. Contact dpo@hopenapp.com.

The Privacy Officer of Hopen Technologies Inc. oversees privacy compliance in Québec and Canada. Contact privacy@hopenapp.com.

California residents may request to know, access, correct or delete covered personal information. Hopen does not sell personal information or share it for cross-context behavioural advertising.

Residents of other regions may have additional rights under local law. Contact privacy@hopenapp.com and we will apply the law that governs your request.

15. Consent and Your Controls

Where processing depends on consent, we ask for a clear choice through the relevant feature or device permission. You may later withdraw that consent through the same feature, your device settings or by contacting privacy@hopenapp.com.

Withdrawal does not affect processing that was lawful before it and may prevent a feature that needs the information from working.

16. Account Deletion

Request deletion through an available in-app account control or by emailing contact@hopenapp.com. After verification, Hopen removes account information and content from active systems and ordinarily overwrites residual backups within 90 days, subject to the exceptions in Section 9.

Messages or content already received, retained or reshared by another user may remain available to that user. If temporary deactivation is offered, your information remains stored until you reactivate or request deletion.

17. Changes to This Privacy Policy

We may update this Policy to reflect changes to the Services, our practices or the law. We will update the date above and provide additional notice when a change materially affects your rights and applicable law requires notice.

18. Contact Us

Hopen Technologies Inc., Québec, Canada

服务条款

最后更新:2026年8月9日 — 版本 2.0

These Terms apply to all users globally. Where your country of residence grants you additional or different rights under local law, those rights are preserved. Jurisdiction-specific provisions appear throughout this document and in Section 14.

1. Your Relationship With Us

Hopen is provided by Hopen Technologies Inc., a company incorporated in Québec, Canada. These Terms govern your use of the Hopen application, hopenapp.com and related services.

You must be at least 13 to use the Services. A higher age or verified parental authorization may be required where local law applies.

Users who are above the applicable minimum age but under 18 (or the age of legal majority in their jurisdiction) may only use the Services with the verified consent of a parent or legal guardian who agrees to be bound by these Terms on the minor's behalf. By allowing a minor to use the Services, the parent or legal guardian accepts full responsibility for the minor's use.

We do not knowingly collect personal information from users below the applicable minimum age. If we become aware that such a user has provided us with personal information, we will promptly delete their account and all associated data. If you believe a child below the applicable minimum age has provided us with personal information, please contact us at: contact@hopenapp.com.

2. Accepting the Terms

By creating an account or using the Services, you agree to these Terms and acknowledge our Privacy Policy. If you use the Services for an organization, you confirm that you can bind it.

If you do not agree, do not use the Services. Mandatory rights that cannot lawfully be waived remain unaffected.

3. Changes to the Terms

We may amend these Terms from time to time — for instance, when we update functionality, combine apps or services, or when there are regulatory changes. For material changes, we will provide at least 30 days' advance notice via email to the address associated with your account and/or a prominent in-app notification, except where applicable law requires a different notice period. We will also update the "Last Updated" date at the top of these Terms.

Your continued use of the Services after the effective date of any updated Terms constitutes your acceptance of those Terms. If you do not agree to the updated Terms, you must stop using the Services and may delete your account before the effective date.

If you are an EEA or UK resident, we will not rely on your continued use alone as consent to changes that materially affect your rights. We will seek your explicit agreement where required by applicable law.

4. Your Account with Us

Provide accurate information, protect your credentials and notify contact@hopenapp.com promptly about suspected unauthorized access.

You may request account deletion through an available in-app control or by contacting contact@hopenapp.com. Personal information is then handled as described in the Privacy Policy.

5. Your Access to and Use of the Services

Your access to and use of the Services is subject to these Terms and all applicable laws and regulations. You may not:

  • Access or use the Services if you do not meet the applicable minimum age requirement or have not obtained verified parental consent where required;
  • Make unauthorized copies of, modify, adapt, translate, reverse engineer, disassemble, decompile, or create derivative works of the Services or any content included therein;
  • Distribute, license, transfer, or sell, in whole or in part, any of the Services or derivative works thereof;
  • Market, rent, or lease the Services for a fee or charge, or use the Services to advertise or perform commercial solicitation without our express written consent;
  • Interfere with or disrupt the proper working of the Services, or bypass any access restrictions or security measures;
  • Use automated scripts, bots, crawlers, or scrapers to collect information from or interact with the Services;
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
  • Intimidate, harass, or bully another user, or promote sexually explicit material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, age, or any other protected characteristic;
  • Use or attempt to use another user's account without authorization, or create a false identity on the Services;
  • Engage in conduct that creates a conflict of interest or undermines the integrity of the Services, such as trading or soliciting fake reviews;
  • Upload, post, transmit, or otherwise make available:
  • Malicious code including viruses, trojans, worms, or logic bombs;
  • Unsolicited or unauthorized advertising, spam, chain letters, or pyramid schemes;
  • Private information of any third party, including identity document numbers, financial account details, addresses, or phone numbers;
  • Material that infringes any copyright, trademark, or other intellectual property or privacy rights;
  • Defamatory, obscene, offensive, pornographic, hateful, or inflammatory material;
  • Material that constitutes, encourages, or provides instructions for criminal offences, dangerous activities, or self-harm;
  • Deliberately provocative, trolling, or bullying content intended to harass, harm, scare, distress, or upset others;
  • Threats of any kind, including threats of physical violence;
  • Racist, discriminatory, or hate speech material;
  • Professional advice (medical, legal, financial, etc.) that you are not qualified or licensed to provide.

We reserve the right, at any time and without prior notice, to remove or disable access to content for any reason, including content we determine to be objectionable, in violation of these Terms, or harmful to users or the Services.

Automated Processing

Our automated systems may analyze your content to provide features such as customized results, spam detection, and malware detection. This analysis occurs as content is sent, received, and stored. Where required by applicable law (including the GDPR), you have the right to object to certain automated processing of your personal data. Please see our Privacy Policy for further details.

6. Intellectual Property Rights

The Services and Hopen materials, excluding user content, are owned by or licensed to Hopen and protected by intellectual-property law.

To report alleged infringement, email legals@hopenapp.com with enough information to identify the protected work, the material, your contact details and the basis for your claim.

7. Content

You retain ownership of content you submit and confirm that you have the rights and permissions needed to submit it.

You grant Hopen a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt, display and transmit your content only as reasonably necessary to operate, secure, improve and provide the Services you use. Contracted providers may perform those functions for Hopen.

The license ends when your content is deleted from active systems, except where limited continued processing is needed for backups, legal obligations, safety, dispute resolution or content another user retained or reshared. Hopen does not acquire ownership of your content.

8. Indemnity

You agree to defend, indemnify, and hold harmless Hopen, its parents, subsidiaries, affiliates, and each of their respective officers, directors, employees, agents, and advisors from any and all claims, liabilities, costs, and expenses, including attorneys' fees, arising out of or related to: (a) your breach of these Terms; (b) your User Content; (c) your use of the Services; or (d) your violation of any law or the rights of a third party.

In some jurisdictions (including the EEA and UK), indemnity clauses may be subject to consumer protection limitations. Nothing in this section is intended to override rights you have under applicable mandatory consumer protection law.

9. Exclusion of Warranties

Nothing in these Terms shall affect any statutory rights that you cannot contractually agree to alter or waive and are legally always entitled to as a consumer under your local law.

The Services are provided "as is" and we make no warranty or representation to you with respect to them. In particular we do not represent or warrant that: (i) your use of the Services will meet your requirements; (ii) use will be uninterrupted, timely, secure, or free from error; (iii) any information obtained through the Services will be accurate or reliable; or (iv) defects in the operation or functionality of any software will be corrected.

We may change, suspend, withdraw, or restrict the availability of all or any part of our Platform for business and operational reasons at any time without notice.

10. Limitation of Liability

Nothing in these Terms shall exclude or limit our liability for losses which may not be lawfully excluded or limited by applicable law, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

Subject to the above, we shall not be liable to you for: (i) any loss of profit; (ii) any loss of goodwill; (iii) any loss of opportunity; (iv) any loss of data; or (v) any indirect or consequential losses. Any other loss will be limited to the amount paid by you to Hopen within the last 12 months.

We only provide our Platform for domestic and private use. You agree not to use our Platform for any commercial or business purposes, and we have no liability to you for loss of profit, business interruption, or loss of business opportunity.

You are responsible for any mobile or data charges that may apply to your use of the Service.

EEA & UK users: Nothing in this section limits your rights under the EU Consumer Rights Directive, UK Consumer Rights Act 2015, or any other applicable mandatory consumer protection legislation. If you are a consumer, your statutory rights are not affected.

11. Privacy & Data Protection

Our Privacy Policy explains how we handle personal information and forms part of these Terms. It is available at https://hopenapp.com/privacy-policy.

To exercise any of these rights, contact us at contact@hopenapp.com or our Data Protection Officer at dpo@hopenapp.com. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority (e.g., your national data protection authority or the UK ICO).

Data Transfers

Where we transfer personal data from the EEA, UK, or Switzerland to countries not recognized as providing adequate protection, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, the UK International Data Transfer Agreement (IDTA), or other lawful transfer mechanisms as described in our Privacy Policy.

Data Protection Officer

Our Data Protection Officer can be contacted at: dpo@hopenapp.com.

C. California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the business purpose, and the third parties with whom we share it.
  • Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You may request correction of inaccurate personal information.
  • Right to Opt-Out: We do not sell your personal information. Hopen does not serve advertisements. You may contact us at contact@hopenapp.com to exercise any data sharing opt-out rights.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To submit a verifiable consumer request, contact us at contact@hopenapp.com. We will respond within 45 days. California users under 18 may request removal of User Content they posted by contacting us at contact@hopenapp.com with the subject line "California Removal Request."

D. Canadian Users (PIPEDA / Law 25)

If you are located in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, including Quebec's Law 25 (Law modernizing legislative provisions respecting the protection of personal information).

You have the right to access, correct, and withdraw consent to the processing of your personal information. Where required by Law 25, we will obtain your explicit consent before collecting sensitive personal information and will maintain a register of our personal information processing activities. To exercise your rights or withdraw consent, contact our Privacy Officer at contact@hopenapp.com.

E. Australian Users (Privacy Act 1988)

If you are located in Australia, we comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to access and correct your personal information held by us. If you have a complaint about how we handle your personal information, please contact us at contact@hopenapp.com. If we are unable to resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

F. Brazilian Users (LGPD)

If you are located in Brazil, we comply with the Lei Geral de Proteção de Dados (LGPD) (Law No. 13,709/2018). You have the rights of confirmation, access, correction, anonymization or deletion, portability, deletion of personal data processed with consent, information about sharing, information about the possibility of not providing consent and the consequences, and revocation of consent. To exercise these rights, contact us at contact@hopenapp.com.

12. Other Terms

Third-party and open-source components remain subject to their applicable license terms.

If any provision is unenforceable, it will be limited or removed only as necessary and the remaining Terms will continue. A failure to enforce a provision is not a waiver.

These Terms and the Privacy Policy form the agreement between you and Hopen concerning the Services, except for additional terms clearly presented for a specific feature.

13. Dispute Resolution

Before starting formal proceedings, you and Hopen agree to try in good faith to resolve a dispute by written notice to legals@hopenapp.com. This does not prevent urgent relief and does not shorten any limitation period.

These Terms are governed by the laws of Québec and the federal laws of Canada applicable there, without depriving you of mandatory protections available in your country or province of residence. Jurisdiction and venue are determined by applicable law.

14. Jurisdiction-Specific Provisions

Mandatory consumer, privacy, child-safety, warranty and liability rules in your place of residence apply even when these Terms state otherwise. Nothing in these Terms limits rights that applicable law does not allow Hopen to limit.

15. App Stores

Apple

By downloading the Platform from Apple's App Store, you acknowledge and agree that:

  • These Terms are between Hopen and you; Apple is not a party to these Terms.
  • The license granted is limited to a personal, non-exclusive, non-transferable right to install the Platform on Apple devices you own or control for personal, non-commercial use, subject to Apple's App Store Terms of Service.
  • Apple has no obligation to furnish maintenance or support services with respect to the Platform.
  • In the event of any failure of the Platform to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple will have no other warranty obligation with respect to the Platform.
  • Apple is not responsible for product liability, legal compliance, or consumer protection claims relating to the Platform.
  • In the event of any third-party intellectual property infringement claim, Apple is not responsible for the investigation, defense, settlement, or discharge of such claim.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce these Terms against you.
  • Hopen expressly authorizes use of the Platform by multiple users through Apple's Family Sharing or similar functionality.

Google Play

By downloading the Platform from Google Play, you acknowledge that: (a) to the extent of any conflict between the Google Play Terms and these Terms, the Google Play Terms shall apply with respect to your use of the Platform; and (b) Google has no responsibility or liability for compliance or non-compliance by Hopen or you under these Terms or the Google Play Terms.

16. Contact Us

General support: contact@hopenapp.com

Legal notices: legals@hopenapp.com

Privacy requests: privacy@hopenapp.com

Hopen Technologies Inc., Québec, Canada