Reserve um tempo para
fazer amigos de verdade

Partilha uma bubble com até 5 pessoas durante 90 dias,
para dar a verdadeiros amigos o tempo e o espaço para crescer.

Junte-se à lista de espera e seja um dos primeiros a experimentar.

Baixar na App Store
Disponível no Google Play

Encontre sua bubble perto de você,
ou do outro lado do mundo

Use o globo de bubbles para descobrir grupos pequenos perto de você ou ao redor do mundo.
Sua localização exata permanece oculta para que você fique seguro.

Nada de conversa fiada
no seu pequeno círculo

Converse em um grupo pequeno o suficiente para que todos se conectem.
Novos membros precisam de aprovação unânime, para que nenhuma boa vibração seja quebrada.

Sua bubble estourou,
seus amigos continuam

Quando uma bubble termina, cada membro escolhe quem se torna um verdadeiro amigo.
Os outros podem tentar de novo em uma nova bubble.

A experiência Hopen vai mais longe

Go

Mais liberdade. As mesmas ligações verdadeiras.

O Hopen Go amplia a experiência Hopen com mais círculos para descobrir, menos barreiras entre as línguas e uma app que sentes como tua.

Disponível na app Hopen
Notificação com coração dourado do Hopen Go
Hopen Go · Canadá
6,99 $ CA / mês
Ou 69,99 $ CA / ano
Tradução instantânea do Hopen Go

54 idiomas. Uma só conversa.

O Hopen Go abrange 54 idiomas com tradução quase instantânea, para que possas conversar de verdade com pessoas de todo o mundo.

Personalização da app com o Hopen Go

Um visual verdadeiramente teu

Dá um novo estilo à app e torna o teu espaço Hopen mais pessoal.

Tudo sobre bolhas

Suas perguntas, respondidas com clareza.

Do primeiro olá às amizades que permanecem, é assim que funcionam cada etapa de uma bolha Hopen.

2–5 pessoas por bolha
90 contagem regressiva do dia
180 dia máximo
O que exatamente é uma bolha?

Uma bolha é um grupo pequeno e temporário de 2 a 5 pessoas. Todos compartilham o mesmo chat em grupo, dando a cada pessoa espaço suficiente para ser visto, falar e construir conexões genuínas.

Posso fazer parte de várias bubbles?

Com a versão gratuita do Hopen, podes pertencer a apenas uma bubble ativa de cada vez. O Hopen Go permite-te participar em até 5 bubbles ativas ao mesmo tempo. Cada bubble continua a ser um pequeno círculo de 2 a 5 pessoas, pensado para promover conversas genuínas e ligações significativas.

Como posso criar ou aderir a uma bolha?

Você pode iniciar uma bolha com alguém, aceitar um convite ou solicitar participação em uma bolha no globo da bolha. Você ainda não deve estar em uma bolha, e a bolha deve ter espaço. Cada membro existente deve aprovar uma nova chegada por unanimidade.

Quanto tempo dura uma bolha?

Uma nova bolha começa com uma contagem regressiva de 90 dias. Um novo membro pela primeira vez adiciona 30 dias, mas a contagem regressiva nunca pode exceder 90 dias. Uma bolha também tem um limite de vida rígido de 180 dias a partir da sua criação, por isso não pode continuar para sempre através de mudanças de membros.

O que acontece quando uma bolha atinge 5 pessoas?

A bolha está cheia. Convites e solicitações de adesão ficam indisponíveis e não há lista de espera pública. Uma vaga deve ser aberta antes que outra pessoa elegível possa ser considerada.

Posso deixar uma bolha quando quiser?

Sim. Sair não altera a contagem regressiva. Se restarem menos de 2 membros ativos, a bolha se dissolve imediatamente e as assinaturas restantes terminam.

Um membro pode ser removido de uma bolha?

Sim, mas todos os membros votantes, exceto a pessoa em questão, devem concordar. A votação por remoção é desativada quando restam apenas 2 pessoas. Um membro removido é banido dessa bolha, a menos que um administrador retire o banimento posteriormente.

O que acontece quando a contagem regressiva chega a zero?

O balão expira e as opções de amizade são criadas automaticamente entre ex-membros que ainda não são amigos. Cada escolha é privada e par a par: ambas as pessoas devem escolher uma à outra para se tornarem amigas. Se qualquer uma das pessoas recusar, eles não voltarão a ter nenhum relacionamento.

E se a bolha se dissolver antes do final da contagem regressiva?

Uma bolha se dissolve quando restam menos de 2 membros ativos. Nenhuma escolha de amizade é criada. A conexão temporária com a bolha desaparece e cada par anterior simplesmente retorna ao relacionamento que tinham antes da bolha, geralmente amigo ou nenhum.

Qual é a diferença entre um contato e um amigo?

Um contato é um marcador privado e unidirecional: adicionar alguém não envia nenhuma solicitação ou notificação e não altera seu relacionamento. Um amigo é uma conexão mútua que só pode ser formada quando ambas as pessoas se escolhem após o término de uma bolha.

Posso enviar pessoalmente a alguém um pedido de amizade?

Não. Você não pode enviar um pedido de amizade manualmente no Hopen. As escolhas de amizade só são geradas automaticamente quando uma bolha chega ao fim da contagem regressiva.

O globo Bubble revela minha localização exata?

Não. Sua posição precisa permanece oculta. O globo usa uma âncora de bolha imprecisa e só atualiza uma posição armazenada após um movimento significativo de mais de 100 km. Uma bolha está ancorada em seu membro ativo mais antigo, sem transmitir o GPS ao vivo de ninguém.

O que acontece se alguém bloquear um membro?

Uma pessoa não pode iniciar, ingressar ou ser convidada para um balão quando ela e qualquer membro existente bloquearem um ao outro. Essa verificação se aplica em ambas as direções antes que a solicitação possa avançar.

Os verdadeiros amigos não se encontram, constroem-se

Redescubra a amizade autêntica.

Notifications

Por que Hopen?

As redes sociais nos conectam a milhares de pessoas, e ainda assim nunca estivemos tão sós. Entre os chats em grupo com mais de 50 pessoas, onde ninguém realmente fala, e a superficialidade de milhares de seguidores e curtidas, todos sofremos com a falta de interações autênticas. O Hopen devolve a você o poder de construir amizades profundas e duradouras.

Chat bubble

Faça conexões reais, naturalmente

O Hopen cria bubbles efêmeras de 2 a 5 pessoas. Viva o momento por 90 dias. Ao limitar o tamanho do grupo, forçamos uma interação real e profunda. Garantimos que a sua bubble será um verdadeiro casulo de intimidade, porque ninguém poderá entrar nela sem uma votação unânime.

Clock

90 dias para se tornar amigo de verdade

Cada bubble dura 90 dias. Essa urgência dá à interação um caráter exclusivo. Você vive a bubble ao máximo porque sabe que ela tem um fim.

Languages

54 idiomas disponíveis desde o lançamento

O Hopen redefine a conectividade social ao oferecer uma acessibilidade linguística sem precedentes, com 54 idiomas disponíveis e mais de 7 bilhões de usuários em potencial falando sua língua materna. Seja para descobrir novas culturas ou manter contato com quem você ama, o Hopen fala a sua língua, literalmente.

3D Bubble globe

Uma interface 3D revolucionária

O Hopen apresenta uma interface 3D única chamada Bubble globe. Explore o mundo e descubra bubbles de pessoas perto de si ou em todo o mundo. Esta experiência imersiva transforma a forma como encontra e se liga à sua bubble, tornando a descoberta social mais intuitiva.

Privacy shield

Um mapa que respeita a sua privacidade

Ao contrário dos apps que rastreiam você até o metro, nosso mapa desfoca a sua posição e só se atualiza em saltos de 100 km. Ancorado no membro mais antigo, ele cria um senso de pertencimento geográfico sem comprometer sua segurança nem sua privacidade. Você pode procurar e entrar em bubbles com tranquilidade.

Secret feature

Algo extraordinário está a caminho

Estamos a preparar uma nova funcionalidade que irá revolucionar a forma como comunicamos e reduzir as distâncias entre as pessoas. Fique atento a um anúncio inédito.

Vamos conversar

Perguntas sobre parcerias, imprensa, comunidade ou investidores - envie-nos uma mensagem e retornaremos o contato.

Eu sou… *
Buscando… *
Nome *
Sobrenome *
E-mail *
Número de telefone
Empresa
País *
Mensagem *

Política de Privacidade

Última atualização: 9 de agosto de 2026 — versão 2.0

This Policy explains how Hopen Technologies Inc. (Hopen, we, us or our), a company incorporated in Québec, Canada, handles personal information when you use the Hopen application, hopenapp.com and related services (the Services).

Summary

  • We collect information you provide, information generated when you use the Services and information from features you choose to connect.
  • We use information to provide Hopen, protect users, communicate with you, comply with law and improve the Services.
  • We do not sell personal information, share it for cross-context behavioural advertising or display third-party advertising in the Services.
  • You may request access, correction, deletion or portability by emailing privacy@hopenapp.com.
  • After account deletion, data is removed from active systems and residual backups are ordinarily overwritten within 90 days, subject to limited legal and security exceptions.

1. About This Policy

This Policy applies to the Services and to people who contact us about them. It does not apply to third-party services governed by their own privacy policies.

Hopen Technologies Inc. is responsible for the processing described here. Contact our Privacy Officer at privacy@hopenapp.com. EEA, UK and Swiss users may contact dpo@hopenapp.com.

2. Information We Collect

We collect only the categories reasonably needed to operate, protect and improve the Services.

  • Account and contact information, such as name, username, email address, telephone number, date of birth and country or region.
  • Profile information and content you create, upload, send or share, including text, photographs, audio and video.
  • Technical and usage information, such as IP address, device and browser type, operating system, language, app version, diagnostics and interactions.
  • Approximate location derived from IP address, and precise device location only when a feature requires it and you grant permission.
  • Information from support requests and from third-party services or device features you choose to connect.

3. How We Use Your Information

We use personal information for the following purposes and do not reuse it for an incompatible purpose without notice and, where required, consent.

  • Provide, personalize and maintain accounts, profiles, bubbles, messaging and other requested features.
  • Authenticate users, prevent abuse, investigate reports and protect users, Hopen and the public.
  • Answer questions, send service messages and provide support.
  • Measure reliability and understand performance so that we can improve the Services.
  • Comply with law, enforce our Terms and establish, exercise or defend legal claims.

4. Legal Basis for Processing

Where the GDPR, UK GDPR or similar law applies, we use the legal basis appropriate to each activity.

  • Contract: processing needed to provide the Services you request.
  • Legitimate interests: operating, improving and protecting the Services where those interests are not overridden by your rights.
  • Legal obligation or protection of vital interests where applicable.
  • Consent when required. You may withdraw consent at any time without affecting earlier lawful processing.

5. Cookies and Tracking Technologies

hopenapp.com stores a first-party language cookie named hopen_locale for up to one year so the site remembers your choice.

The website uses Cloudflare Web Analytics to measure traffic and performance. Cloudflare explains its processing at https://www.cloudflare.com/privacypolicy/.

You can control cookies and permissions through your browser or device settings. Blocking the language cookie may cause the site to forget your selected language.

6. User-Generated Content and Content Moderation

We process content and related technical information to deliver the features you choose and to address safety, security and legal concerns. Content may be visible to the audience you select and may be copied or reshared by recipients.

You must have the necessary rights and permissions for content you upload. To report a moderation or intellectual-property concern, contact legals@hopenapp.com.

7. Social Features: Contact Syncing and Friend Discovery

Contact discovery and device-location features are optional and require the relevant device permission. You can revoke permission in device settings; this stops future collection through that permission but does not undo earlier processing.

  • Contact information used for discovery is processed only to provide that feature and protect it from abuse.
  • Precise location is processed only when you enable a feature that needs it.
  • Profile and content visibility follows the audience and privacy choices available in the relevant feature.

8. Data Sharing and Disclosure

We do not sell personal information, share it for cross-context behavioural advertising or display third-party advertising. We disclose information only as described below.

  • To other users when you choose to publish, send or share profile information or content.
  • To contracted providers supporting hosting, security, analytics, communications, support, moderation or payments, only for the contracted purpose.
  • To authorities or other parties when reasonably necessary to comply with valid legal process, protect rights and safety, investigate misuse or enforce agreements.
  • As part of a merger, financing, reorganization or sale, subject to appropriate confidentiality and notice obligations.

9. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Policy. Retention depends on the information, the feature, security needs and legal obligations.

When account deletion is completed, information controlled by Hopen is removed from active systems. Residual copies are ordinarily overwritten in backups within 90 days. Content previously shared with other users may remain in their possession or in a conversation where continued display is technically necessary.

We may retain limited information for longer when required by law or reasonably necessary for fraud prevention, security, accounting, dispute resolution or legal claims. Raw IP addresses collected through website waitlist and contact forms are scheduled for deletion within 90 days.

10. Children's Privacy and Age Requirements

You must be at least 13 to use Hopen. A higher age or verified parental authorization may be required where local law applies. The Services are not directed to children below the applicable age.

If we learn that personal information was collected from a child who could not lawfully provide it, we will take reasonable steps to delete it. A parent or guardian may contact privacy@hopenapp.com.

11. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete or obtain a copy of personal information; restrict or object to processing; withdraw consent; appeal a decision; or complain to a regulator.

Email privacy@hopenapp.com and describe the right you wish to exercise. We may request information reasonably necessary to verify identity and authority, and we respond within the period required by applicable law.

  • Manage device permissions for contacts, camera, microphone, notifications and location in your device settings.
  • Request account deletion through an available in-app control or by emailing contact@hopenapp.com.
  • Use an authorized agent where local law permits it.

12. Data Security and Breach Notification

We use administrative, technical and organizational measures designed to protect personal information in light of its nature and the risks involved. No system is completely secure, so we cannot guarantee absolute security.

Protect your credentials and contact contact@hopenapp.com if you believe your account or information has been compromised. We notify affected people and regulators of a personal-data breach when applicable law requires it.

13. International Data Transfers

Hopen is based in Canada and uses providers that may process information in other countries. Those countries may have different data-protection laws.

Where required, we use an approved transfer mechanism, such as an adequacy decision or standard contractual clauses, and safeguards appropriate to the risk. Contact privacy@hopenapp.com for information relevant to you.

14. Regional Information

EEA, UK and Swiss users may exercise the rights in Section 11 and complain to their local data-protection authority. Contact dpo@hopenapp.com.

The Privacy Officer of Hopen Technologies Inc. oversees privacy compliance in Québec and Canada. Contact privacy@hopenapp.com.

California residents may request to know, access, correct or delete covered personal information. Hopen does not sell personal information or share it for cross-context behavioural advertising.

Residents of other regions may have additional rights under local law. Contact privacy@hopenapp.com and we will apply the law that governs your request.

15. Consent and Your Controls

Where processing depends on consent, we ask for a clear choice through the relevant feature or device permission. You may later withdraw that consent through the same feature, your device settings or by contacting privacy@hopenapp.com.

Withdrawal does not affect processing that was lawful before it and may prevent a feature that needs the information from working.

16. Account Deletion

Request deletion through an available in-app account control or by emailing contact@hopenapp.com. After verification, Hopen removes account information and content from active systems and ordinarily overwrites residual backups within 90 days, subject to the exceptions in Section 9.

Messages or content already received, retained or reshared by another user may remain available to that user. If temporary deactivation is offered, your information remains stored until you reactivate or request deletion.

17. Changes to This Privacy Policy

We may update this Policy to reflect changes to the Services, our practices or the law. We will update the date above and provide additional notice when a change materially affects your rights and applicable law requires notice.

18. Contact Us

Hopen Technologies Inc., Québec, Canada

Termos de Serviço

Última atualização: 9 de agosto de 2026 — versão 2.0

These Terms apply to all users globally. Where your country of residence grants you additional or different rights under local law, those rights are preserved. Jurisdiction-specific provisions appear throughout this document and in Section 14.

1. Your Relationship With Us

Hopen is provided by Hopen Technologies Inc., a company incorporated in Québec, Canada. These Terms govern your use of the Hopen application, hopenapp.com and related services.

You must be at least 13 to use the Services. A higher age or verified parental authorization may be required where local law applies.

Users who are above the applicable minimum age but under 18 (or the age of legal majority in their jurisdiction) may only use the Services with the verified consent of a parent or legal guardian who agrees to be bound by these Terms on the minor's behalf. By allowing a minor to use the Services, the parent or legal guardian accepts full responsibility for the minor's use.

We do not knowingly collect personal information from users below the applicable minimum age. If we become aware that such a user has provided us with personal information, we will promptly delete their account and all associated data. If you believe a child below the applicable minimum age has provided us with personal information, please contact us at: contact@hopenapp.com.

2. Accepting the Terms

By creating an account or using the Services, you agree to these Terms and acknowledge our Privacy Policy. If you use the Services for an organization, you confirm that you can bind it.

If you do not agree, do not use the Services. Mandatory rights that cannot lawfully be waived remain unaffected.

3. Changes to the Terms

We may amend these Terms from time to time — for instance, when we update functionality, combine apps or services, or when there are regulatory changes. For material changes, we will provide at least 30 days' advance notice via email to the address associated with your account and/or a prominent in-app notification, except where applicable law requires a different notice period. We will also update the "Last Updated" date at the top of these Terms.

Your continued use of the Services after the effective date of any updated Terms constitutes your acceptance of those Terms. If you do not agree to the updated Terms, you must stop using the Services and may delete your account before the effective date.

If you are an EEA or UK resident, we will not rely on your continued use alone as consent to changes that materially affect your rights. We will seek your explicit agreement where required by applicable law.

4. Your Account with Us

Provide accurate information, protect your credentials and notify contact@hopenapp.com promptly about suspected unauthorized access.

You may request account deletion through an available in-app control or by contacting contact@hopenapp.com. Personal information is then handled as described in the Privacy Policy.

5. Your Access to and Use of the Services

Your access to and use of the Services is subject to these Terms and all applicable laws and regulations. You may not:

  • Access or use the Services if you do not meet the applicable minimum age requirement or have not obtained verified parental consent where required;
  • Make unauthorized copies of, modify, adapt, translate, reverse engineer, disassemble, decompile, or create derivative works of the Services or any content included therein;
  • Distribute, license, transfer, or sell, in whole or in part, any of the Services or derivative works thereof;
  • Market, rent, or lease the Services for a fee or charge, or use the Services to advertise or perform commercial solicitation without our express written consent;
  • Interfere with or disrupt the proper working of the Services, or bypass any access restrictions or security measures;
  • Use automated scripts, bots, crawlers, or scrapers to collect information from or interact with the Services;
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
  • Intimidate, harass, or bully another user, or promote sexually explicit material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, age, or any other protected characteristic;
  • Use or attempt to use another user's account without authorization, or create a false identity on the Services;
  • Engage in conduct that creates a conflict of interest or undermines the integrity of the Services, such as trading or soliciting fake reviews;
  • Upload, post, transmit, or otherwise make available:
  • Malicious code including viruses, trojans, worms, or logic bombs;
  • Unsolicited or unauthorized advertising, spam, chain letters, or pyramid schemes;
  • Private information of any third party, including identity document numbers, financial account details, addresses, or phone numbers;
  • Material that infringes any copyright, trademark, or other intellectual property or privacy rights;
  • Defamatory, obscene, offensive, pornographic, hateful, or inflammatory material;
  • Material that constitutes, encourages, or provides instructions for criminal offences, dangerous activities, or self-harm;
  • Deliberately provocative, trolling, or bullying content intended to harass, harm, scare, distress, or upset others;
  • Threats of any kind, including threats of physical violence;
  • Racist, discriminatory, or hate speech material;
  • Professional advice (medical, legal, financial, etc.) that you are not qualified or licensed to provide.

We reserve the right, at any time and without prior notice, to remove or disable access to content for any reason, including content we determine to be objectionable, in violation of these Terms, or harmful to users or the Services.

Automated Processing

Our automated systems may analyze your content to provide features such as customized results, spam detection, and malware detection. This analysis occurs as content is sent, received, and stored. Where required by applicable law (including the GDPR), you have the right to object to certain automated processing of your personal data. Please see our Privacy Policy for further details.

6. Intellectual Property Rights

The Services and Hopen materials, excluding user content, are owned by or licensed to Hopen and protected by intellectual-property law.

To report alleged infringement, email legals@hopenapp.com with enough information to identify the protected work, the material, your contact details and the basis for your claim.

7. Content

You retain ownership of content you submit and confirm that you have the rights and permissions needed to submit it.

You grant Hopen a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt, display and transmit your content only as reasonably necessary to operate, secure, improve and provide the Services you use. Contracted providers may perform those functions for Hopen.

The license ends when your content is deleted from active systems, except where limited continued processing is needed for backups, legal obligations, safety, dispute resolution or content another user retained or reshared. Hopen does not acquire ownership of your content.

8. Indemnity

You agree to defend, indemnify, and hold harmless Hopen, its parents, subsidiaries, affiliates, and each of their respective officers, directors, employees, agents, and advisors from any and all claims, liabilities, costs, and expenses, including attorneys' fees, arising out of or related to: (a) your breach of these Terms; (b) your User Content; (c) your use of the Services; or (d) your violation of any law or the rights of a third party.

In some jurisdictions (including the EEA and UK), indemnity clauses may be subject to consumer protection limitations. Nothing in this section is intended to override rights you have under applicable mandatory consumer protection law.

9. Exclusion of Warranties

Nothing in these Terms shall affect any statutory rights that you cannot contractually agree to alter or waive and are legally always entitled to as a consumer under your local law.

The Services are provided "as is" and we make no warranty or representation to you with respect to them. In particular we do not represent or warrant that: (i) your use of the Services will meet your requirements; (ii) use will be uninterrupted, timely, secure, or free from error; (iii) any information obtained through the Services will be accurate or reliable; or (iv) defects in the operation or functionality of any software will be corrected.

We may change, suspend, withdraw, or restrict the availability of all or any part of our Platform for business and operational reasons at any time without notice.

10. Limitation of Liability

Nothing in these Terms shall exclude or limit our liability for losses which may not be lawfully excluded or limited by applicable law, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

Subject to the above, we shall not be liable to you for: (i) any loss of profit; (ii) any loss of goodwill; (iii) any loss of opportunity; (iv) any loss of data; or (v) any indirect or consequential losses. Any other loss will be limited to the amount paid by you to Hopen within the last 12 months.

We only provide our Platform for domestic and private use. You agree not to use our Platform for any commercial or business purposes, and we have no liability to you for loss of profit, business interruption, or loss of business opportunity.

You are responsible for any mobile or data charges that may apply to your use of the Service.

EEA & UK users: Nothing in this section limits your rights under the EU Consumer Rights Directive, UK Consumer Rights Act 2015, or any other applicable mandatory consumer protection legislation. If you are a consumer, your statutory rights are not affected.

11. Privacy & Data Protection

Our Privacy Policy explains how we handle personal information and forms part of these Terms. It is available at https://hopenapp.com/privacy-policy.

To exercise any of these rights, contact us at contact@hopenapp.com or our Data Protection Officer at dpo@hopenapp.com. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority (e.g., your national data protection authority or the UK ICO).

Data Transfers

Where we transfer personal data from the EEA, UK, or Switzerland to countries not recognized as providing adequate protection, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, the UK International Data Transfer Agreement (IDTA), or other lawful transfer mechanisms as described in our Privacy Policy.

Data Protection Officer

Our Data Protection Officer can be contacted at: dpo@hopenapp.com.

C. California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the business purpose, and the third parties with whom we share it.
  • Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You may request correction of inaccurate personal information.
  • Right to Opt-Out: We do not sell your personal information. Hopen does not serve advertisements. You may contact us at contact@hopenapp.com to exercise any data sharing opt-out rights.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To submit a verifiable consumer request, contact us at contact@hopenapp.com. We will respond within 45 days. California users under 18 may request removal of User Content they posted by contacting us at contact@hopenapp.com with the subject line "California Removal Request."

D. Canadian Users (PIPEDA / Law 25)

If you are located in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, including Quebec's Law 25 (Law modernizing legislative provisions respecting the protection of personal information).

You have the right to access, correct, and withdraw consent to the processing of your personal information. Where required by Law 25, we will obtain your explicit consent before collecting sensitive personal information and will maintain a register of our personal information processing activities. To exercise your rights or withdraw consent, contact our Privacy Officer at contact@hopenapp.com.

E. Australian Users (Privacy Act 1988)

If you are located in Australia, we comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to access and correct your personal information held by us. If you have a complaint about how we handle your personal information, please contact us at contact@hopenapp.com. If we are unable to resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

F. Brazilian Users (LGPD)

If you are located in Brazil, we comply with the Lei Geral de Proteção de Dados (LGPD) (Law No. 13,709/2018). You have the rights of confirmation, access, correction, anonymization or deletion, portability, deletion of personal data processed with consent, information about sharing, information about the possibility of not providing consent and the consequences, and revocation of consent. To exercise these rights, contact us at contact@hopenapp.com.

12. Other Terms

Third-party and open-source components remain subject to their applicable license terms.

If any provision is unenforceable, it will be limited or removed only as necessary and the remaining Terms will continue. A failure to enforce a provision is not a waiver.

These Terms and the Privacy Policy form the agreement between you and Hopen concerning the Services, except for additional terms clearly presented for a specific feature.

13. Dispute Resolution

Before starting formal proceedings, you and Hopen agree to try in good faith to resolve a dispute by written notice to legals@hopenapp.com. This does not prevent urgent relief and does not shorten any limitation period.

These Terms are governed by the laws of Québec and the federal laws of Canada applicable there, without depriving you of mandatory protections available in your country or province of residence. Jurisdiction and venue are determined by applicable law.

14. Jurisdiction-Specific Provisions

Mandatory consumer, privacy, child-safety, warranty and liability rules in your place of residence apply even when these Terms state otherwise. Nothing in these Terms limits rights that applicable law does not allow Hopen to limit.

15. App Stores

Apple

By downloading the Platform from Apple's App Store, you acknowledge and agree that:

  • These Terms are between Hopen and you; Apple is not a party to these Terms.
  • The license granted is limited to a personal, non-exclusive, non-transferable right to install the Platform on Apple devices you own or control for personal, non-commercial use, subject to Apple's App Store Terms of Service.
  • Apple has no obligation to furnish maintenance or support services with respect to the Platform.
  • In the event of any failure of the Platform to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple will have no other warranty obligation with respect to the Platform.
  • Apple is not responsible for product liability, legal compliance, or consumer protection claims relating to the Platform.
  • In the event of any third-party intellectual property infringement claim, Apple is not responsible for the investigation, defense, settlement, or discharge of such claim.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce these Terms against you.
  • Hopen expressly authorizes use of the Platform by multiple users through Apple's Family Sharing or similar functionality.

Google Play

By downloading the Platform from Google Play, you acknowledge that: (a) to the extent of any conflict between the Google Play Terms and these Terms, the Google Play Terms shall apply with respect to your use of the Platform; and (b) Google has no responsibility or liability for compliance or non-compliance by Hopen or you under these Terms or the Google Play Terms.

16. Contact Us

General support: contact@hopenapp.com

Legal notices: legals@hopenapp.com

Privacy requests: privacy@hopenapp.com

Hopen Technologies Inc., Québec, Canada