neem de tijd om
echte vrienden te maken

Deel een bubbel van maximaal 5 mensen voor 90 dagen,
waardoor echte vrienden de tijd en ruimte krijgen om te groeien.

Schrijf je in op de wachtlijst en wees een van de eersten die het uitprobeert.

Download in de App Store
Nu op Google Play

Vind je bubbel dichtbij,
of aan de andere kant van de wereld

Gebruik de bubbelglobe om kleine groepen bij jou in de buurt of wereldwijd te ontdekken.
Je exacte locatie blijft verborgen, zodat je veilig bent.

Geen oppervlakkig geklets
in je kleine kring

Praat in een groep die klein genoeg is om echt contact te maken.
Nieuwe leden hebben unanieme goedkeuring nodig, zodat geen goede vibe wordt verbroken.

Je bubbel is gebarsten,
je vrienden blijven

Wanneer een bubbel eindigt, kiest elk lid wie een echte vriend wordt.
De anderen kunnen het in een nieuwe bubbel opnieuw proberen.

De Hopen-ervaring gaat verder

Go

Meer vrijheid. Dezelfde echte connecties.

Hopen Go breidt de Hopen-ervaring uit met meer cirkels om te ontdekken, minder taalbarrières en een app die als de jouwe voelt.

Beschikbaar in de Hopen-app
Hopen Go gouden hartmelding
Hopen Go · Canada
CA$ 6,99 / maand
Of CA$ 69,99 / jaar
Hopen Go directe vertaling

54 talen. Eén gesprek.

Hopen Go ondersteunt 54 talen met een bijna onmiddellijke vertaling, zodat je echt kunt praten met mensen van over de hele wereld.

App-uiterlijk met Hopen Go

Een look die echt van jou is

Geef de app een frisse stijl en maak je Hopen-ruimte persoonlijk.

Alles over bubbels

Jouw vragen, duidelijk beantwoord.

Van het eerste hallo tot de vriendschappen die blijven bestaan: hier is hoe elke fase van een Hopen-bubbel werkt.

2–5 mensen per bubbel
90 aftellen van de dag
180 dag maximaal
Wat is een bubbel precies?

Een bubbel is een kleine, tijdelijke groep van 2 tot 5 personen. Iedereen deelt dezelfde groepschat, waardoor iedereen voldoende ruimte heeft om gezien en gesproken te worden en echte verbindingen op te bouwen.

Kan ik deel uitmaken van meerdere bubbels?

Met de gratis versie van Hopen kun je telkens van één actieve bubbel deel uitmaken. Met Hopen Go kun je tegelijkertijd aan maximaal 5 actieve bubbels deelnemen. Elke bubbel blijft een kleine kring van 2 tot 5 mensen, bedoeld voor oprechte gesprekken en betekenisvolle banden.

Hoe maak ik een bubbel of word ik lid?

Je kunt met iemand een bubbel starten, een uitnodiging accepteren of een verzoek indienen om lid te worden van de Bubble-wereldbol. Je mag niet al in een bubbel zitten, en de bubbel moet ruimte hebben. Elk bestaand lid moet een nieuwkomer unaniem goedkeuren.

Hoe lang duurt een bubbel?

Een nieuwe zeepbel begint met een aftelling van 90 dagen. Een nieuw lid voegt 30 dagen toe, maar het aftellen kan nooit langer duren dan 90 dagen. Een bubbel heeft ook een harde levensduurlimiet van 180 dagen vanaf de oprichting ervan, dus deze kan niet eeuwig blijven bestaan ​​door ledenwisselingen.

Wat gebeurt er als een bubbel 5 mensen bereikt?

De bubbel is vol. Uitnodigingen en deelnameverzoeken zijn niet meer beschikbaar en er is geen openbare wachtlijst. Er moet een plaats vrijkomen voordat een andere in aanmerking komende persoon in aanmerking kan komen.

Kan ik een bubbel verlaten wanneer ik wil?

Ja. Als u weggaat, wordt het aftellen niet gewijzigd. Als er minder dan 2 actieve leden overblijven, lost de bubbel onmiddellijk op en eindigen de resterende lidmaatschappen.

Kan een lid uit een bubbel worden verwijderd?

Ja, maar ieder stemgerechtigd lid, behalve de betrokkene, moet ermee instemmen. Het verwijderen van stemmen wordt uitgeschakeld als er nog maar 2 mensen over zijn. Een verwijderd lid wordt uit die bubbel verbannen, tenzij een beheerder later de verbanning opheft.

Wat gebeurt er als het aftellen nul bereikt?

De bubbel vervalt en er worden automatisch vriendschapskeuzes gemaakt tussen voormalige leden die nog geen vrienden zijn. Elke keuze is privé en paar voor paar: beide mensen moeten elkaar kiezen om vrienden te worden. Als een van beide personen weigert, keren ze terug naar geen relatie.

Wat als de bel oplost voordat het aftellen is afgelopen?

Een zeepbel lost op als er minder dan twee actieve leden overblijven. Er worden geen vriendschapskeuzes gemaakt. De tijdelijke bubbler-verbinding verdwijnt en elk voormalig paar keert eenvoudigweg terug naar de relatie die ze hadden vóór de bubble, meestal vriend of geen.

Wat is het verschil tussen een contactpersoon en een vriend?

Een contact is een persoonlijke bladwijzer in één richting: als u iemand toevoegt, wordt er geen verzoek of melding verzonden en verandert uw relatie niet. Een vriend is een wederzijdse verbinding die alleen kan worden gevormd als beide mensen voor elkaar kiezen nadat een bubbel is geëindigd.

Kan ik zelf iemand een vriendschapsverzoek sturen?

Nee. Je kunt op Hopen niet handmatig een vriendschapsverzoek sturen. Vriendschapskeuzes worden alleen automatisch gegenereerd wanneer een bel het einde van het aftellen bereikt.

Geeft de Bubble Globe mijn exacte locatie weer?

Nee. Uw precieze positie blijft verborgen. De globe maakt gebruik van een onnauwkeurig bellenanker en ververst een opgeslagen positie pas na een aanzienlijke verplaatsing van meer dan 100 km. Een bubbel is verankerd aan zijn langst bestaande actieve lid zonder iemands live GPS te streamen.

Wat gebeurt er als iemand een lid heeft geblokkeerd?

Een persoon kan niet starten, deelnemen aan of worden uitgenodigd voor een bubbel wanneer hij of zij en een bestaand lid elkaar hebben geblokkeerd. Deze controle geldt in beide richtingen voordat het verzoek verder kan.

Echte vrienden worden niet zomaar gevonden, ze worden opgebouwd

Plaats echte vriendschappen weer in het middelpunt.

Notifications

Waarom Hopen?

Sociale media verbinden ons met duizenden mensen, maar toch zijn we nog nooit zo alleen geweest. Tussen groepschats van meer dan 50 mensen waarin niemand echt praat en de oppervlakkigheid van duizenden volgers en likes, lijden we allemaal onder een gebrek aan authentieke interacties. Hopen geeft je de kracht terug om diepe, duurzame vriendschappen op te bouwen.

Chat bubble

Bouw op een natuurlijke manier echte connecties op

Hopen creëert tijdelijke bubbels van 2 tot 5 personen. Leef 90 dagen lang in het moment. Door de groepsgrootte te beperken, dwingen we echte en diepgaande interactie af. We garanderen dat jouw bubbel een echte cocon van intimiteit wordt, want niemand kan zich erbij aansluiten zonder een unanieme stemming.

Clock

90 dagen om echte vrienden te worden

Elke bubbel heeft een levensduur van 90 dagen. Die urgentie geeft de interactie een exclusief karakter. Je beleeft de bubbel ten volle omdat je weet dat hij een einde heeft.

Languages

54 talen beschikbaar vanaf de lancering

Hopen herdefinieert sociale verbondenheid met een ongekende taalkundige toegankelijkheid: 54 beschikbare talen en meer dan 7 miljard potentiële gebruikers die hun moedertaal spreken. Of je nu nieuwe culturen wilt ontdekken of contact wilt houden met je dierbaren, Hopen spreekt jouw taal — letterlijk.

3D Bubble globe

Een revolutionaire 3D-interface

Hopen beschikt over een unieke 3D-interface genaamd de Bubble globe. Verken de wereld en ontdek bubbles van mensen bij jou in de buurt of over de hele wereld. Deze meeslepende ervaring transformeert hoe je je bubble vindt en ermee in contact komt, waardoor sociale ontdekking intuïtiever wordt.

Privacy shield

Een kaart ontworpen rondom jouw privacy

In tegenstelling tot apps die je tot op de meter volgen, vervaagt onze kaart je locatie en wordt die alleen bijgewerkt in sprongen van 100 km. Verankerd aan het oudste lid creëert ze een gevoel van geografische verbondenheid zonder je veiligheid en privacy in gevaar te brengen. Je kunt met een gerust hart bubbels zoeken en je erbij aansluiten.

Secret feature

Er komt iets buitengewoons aan

We bereiden een nieuwe functie voor die een revolutie teweeg zal brengen in de manier waarop we met elkaar communiceren en de kloof tussen mensen zal verkleinen. Blijf kijken voor een ongekende aankondiging.

Laten we praten

Voor vragen over samenwerkingen, pers, de community of investeerders – stuur ons een bericht en we nemen contact met je op.

Ik ben... *
Doel *
Voornaam *
Achternaam *
E-mail *
Telefoonnummer
Bedrijf
Land *
Bericht *

Privacybeleid

Laatst bijgewerkt: 9 augustus 2026 — versie 2.0

This Policy explains how Hopen Technologies Inc. (Hopen, we, us or our), a company incorporated in Québec, Canada, handles personal information when you use the Hopen application, hopenapp.com and related services (the Services).

Summary

  • We collect information you provide, information generated when you use the Services and information from features you choose to connect.
  • We use information to provide Hopen, protect users, communicate with you, comply with law and improve the Services.
  • We do not sell personal information, share it for cross-context behavioural advertising or display third-party advertising in the Services.
  • You may request access, correction, deletion or portability by emailing privacy@hopenapp.com.
  • After account deletion, data is removed from active systems and residual backups are ordinarily overwritten within 90 days, subject to limited legal and security exceptions.

1. About This Policy

This Policy applies to the Services and to people who contact us about them. It does not apply to third-party services governed by their own privacy policies.

Hopen Technologies Inc. is responsible for the processing described here. Contact our Privacy Officer at privacy@hopenapp.com. EEA, UK and Swiss users may contact dpo@hopenapp.com.

2. Information We Collect

We collect only the categories reasonably needed to operate, protect and improve the Services.

  • Account and contact information, such as name, username, email address, telephone number, date of birth and country or region.
  • Profile information and content you create, upload, send or share, including text, photographs, audio and video.
  • Technical and usage information, such as IP address, device and browser type, operating system, language, app version, diagnostics and interactions.
  • Approximate location derived from IP address, and precise device location only when a feature requires it and you grant permission.
  • Information from support requests and from third-party services or device features you choose to connect.

3. How We Use Your Information

We use personal information for the following purposes and do not reuse it for an incompatible purpose without notice and, where required, consent.

  • Provide, personalize and maintain accounts, profiles, bubbles, messaging and other requested features.
  • Authenticate users, prevent abuse, investigate reports and protect users, Hopen and the public.
  • Answer questions, send service messages and provide support.
  • Measure reliability and understand performance so that we can improve the Services.
  • Comply with law, enforce our Terms and establish, exercise or defend legal claims.

4. Legal Basis for Processing

Where the GDPR, UK GDPR or similar law applies, we use the legal basis appropriate to each activity.

  • Contract: processing needed to provide the Services you request.
  • Legitimate interests: operating, improving and protecting the Services where those interests are not overridden by your rights.
  • Legal obligation or protection of vital interests where applicable.
  • Consent when required. You may withdraw consent at any time without affecting earlier lawful processing.

5. Cookies and Tracking Technologies

hopenapp.com stores a first-party language cookie named hopen_locale for up to one year so the site remembers your choice.

The website uses Cloudflare Web Analytics to measure traffic and performance. Cloudflare explains its processing at https://www.cloudflare.com/privacypolicy/.

You can control cookies and permissions through your browser or device settings. Blocking the language cookie may cause the site to forget your selected language.

6. User-Generated Content and Content Moderation

We process content and related technical information to deliver the features you choose and to address safety, security and legal concerns. Content may be visible to the audience you select and may be copied or reshared by recipients.

You must have the necessary rights and permissions for content you upload. To report a moderation or intellectual-property concern, contact legals@hopenapp.com.

7. Social Features: Contact Syncing and Friend Discovery

Contact discovery and device-location features are optional and require the relevant device permission. You can revoke permission in device settings; this stops future collection through that permission but does not undo earlier processing.

  • Contact information used for discovery is processed only to provide that feature and protect it from abuse.
  • Precise location is processed only when you enable a feature that needs it.
  • Profile and content visibility follows the audience and privacy choices available in the relevant feature.

8. Data Sharing and Disclosure

We do not sell personal information, share it for cross-context behavioural advertising or display third-party advertising. We disclose information only as described below.

  • To other users when you choose to publish, send or share profile information or content.
  • To contracted providers supporting hosting, security, analytics, communications, support, moderation or payments, only for the contracted purpose.
  • To authorities or other parties when reasonably necessary to comply with valid legal process, protect rights and safety, investigate misuse or enforce agreements.
  • As part of a merger, financing, reorganization or sale, subject to appropriate confidentiality and notice obligations.

9. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Policy. Retention depends on the information, the feature, security needs and legal obligations.

When account deletion is completed, information controlled by Hopen is removed from active systems. Residual copies are ordinarily overwritten in backups within 90 days. Content previously shared with other users may remain in their possession or in a conversation where continued display is technically necessary.

We may retain limited information for longer when required by law or reasonably necessary for fraud prevention, security, accounting, dispute resolution or legal claims. Raw IP addresses collected through website waitlist and contact forms are scheduled for deletion within 90 days.

10. Children's Privacy and Age Requirements

You must be at least 13 to use Hopen. A higher age or verified parental authorization may be required where local law applies. The Services are not directed to children below the applicable age.

If we learn that personal information was collected from a child who could not lawfully provide it, we will take reasonable steps to delete it. A parent or guardian may contact privacy@hopenapp.com.

11. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete or obtain a copy of personal information; restrict or object to processing; withdraw consent; appeal a decision; or complain to a regulator.

Email privacy@hopenapp.com and describe the right you wish to exercise. We may request information reasonably necessary to verify identity and authority, and we respond within the period required by applicable law.

  • Manage device permissions for contacts, camera, microphone, notifications and location in your device settings.
  • Request account deletion through an available in-app control or by emailing contact@hopenapp.com.
  • Use an authorized agent where local law permits it.

12. Data Security and Breach Notification

We use administrative, technical and organizational measures designed to protect personal information in light of its nature and the risks involved. No system is completely secure, so we cannot guarantee absolute security.

Protect your credentials and contact contact@hopenapp.com if you believe your account or information has been compromised. We notify affected people and regulators of a personal-data breach when applicable law requires it.

13. International Data Transfers

Hopen is based in Canada and uses providers that may process information in other countries. Those countries may have different data-protection laws.

Where required, we use an approved transfer mechanism, such as an adequacy decision or standard contractual clauses, and safeguards appropriate to the risk. Contact privacy@hopenapp.com for information relevant to you.

14. Regional Information

EEA, UK and Swiss users may exercise the rights in Section 11 and complain to their local data-protection authority. Contact dpo@hopenapp.com.

The Privacy Officer of Hopen Technologies Inc. oversees privacy compliance in Québec and Canada. Contact privacy@hopenapp.com.

California residents may request to know, access, correct or delete covered personal information. Hopen does not sell personal information or share it for cross-context behavioural advertising.

Residents of other regions may have additional rights under local law. Contact privacy@hopenapp.com and we will apply the law that governs your request.

15. Consent and Your Controls

Where processing depends on consent, we ask for a clear choice through the relevant feature or device permission. You may later withdraw that consent through the same feature, your device settings or by contacting privacy@hopenapp.com.

Withdrawal does not affect processing that was lawful before it and may prevent a feature that needs the information from working.

16. Account Deletion

Request deletion through an available in-app account control or by emailing contact@hopenapp.com. After verification, Hopen removes account information and content from active systems and ordinarily overwrites residual backups within 90 days, subject to the exceptions in Section 9.

Messages or content already received, retained or reshared by another user may remain available to that user. If temporary deactivation is offered, your information remains stored until you reactivate or request deletion.

17. Changes to This Privacy Policy

We may update this Policy to reflect changes to the Services, our practices or the law. We will update the date above and provide additional notice when a change materially affects your rights and applicable law requires notice.

18. Contact Us

Hopen Technologies Inc., Québec, Canada

Servicevoorwaarden

Laatst bijgewerkt: 9 augustus 2026 — versie 2.0

These Terms apply to all users globally. Where your country of residence grants you additional or different rights under local law, those rights are preserved. Jurisdiction-specific provisions appear throughout this document and in Section 14.

1. Your Relationship With Us

Hopen is provided by Hopen Technologies Inc., a company incorporated in Québec, Canada. These Terms govern your use of the Hopen application, hopenapp.com and related services.

You must be at least 13 to use the Services. A higher age or verified parental authorization may be required where local law applies.

Users who are above the applicable minimum age but under 18 (or the age of legal majority in their jurisdiction) may only use the Services with the verified consent of a parent or legal guardian who agrees to be bound by these Terms on the minor's behalf. By allowing a minor to use the Services, the parent or legal guardian accepts full responsibility for the minor's use.

We do not knowingly collect personal information from users below the applicable minimum age. If we become aware that such a user has provided us with personal information, we will promptly delete their account and all associated data. If you believe a child below the applicable minimum age has provided us with personal information, please contact us at: contact@hopenapp.com.

2. Accepting the Terms

By creating an account or using the Services, you agree to these Terms and acknowledge our Privacy Policy. If you use the Services for an organization, you confirm that you can bind it.

If you do not agree, do not use the Services. Mandatory rights that cannot lawfully be waived remain unaffected.

3. Changes to the Terms

We may amend these Terms from time to time — for instance, when we update functionality, combine apps or services, or when there are regulatory changes. For material changes, we will provide at least 30 days' advance notice via email to the address associated with your account and/or a prominent in-app notification, except where applicable law requires a different notice period. We will also update the "Last Updated" date at the top of these Terms.

Your continued use of the Services after the effective date of any updated Terms constitutes your acceptance of those Terms. If you do not agree to the updated Terms, you must stop using the Services and may delete your account before the effective date.

If you are an EEA or UK resident, we will not rely on your continued use alone as consent to changes that materially affect your rights. We will seek your explicit agreement where required by applicable law.

4. Your Account with Us

Provide accurate information, protect your credentials and notify contact@hopenapp.com promptly about suspected unauthorized access.

You may request account deletion through an available in-app control or by contacting contact@hopenapp.com. Personal information is then handled as described in the Privacy Policy.

5. Your Access to and Use of the Services

Your access to and use of the Services is subject to these Terms and all applicable laws and regulations. You may not:

  • Access or use the Services if you do not meet the applicable minimum age requirement or have not obtained verified parental consent where required;
  • Make unauthorized copies of, modify, adapt, translate, reverse engineer, disassemble, decompile, or create derivative works of the Services or any content included therein;
  • Distribute, license, transfer, or sell, in whole or in part, any of the Services or derivative works thereof;
  • Market, rent, or lease the Services for a fee or charge, or use the Services to advertise or perform commercial solicitation without our express written consent;
  • Interfere with or disrupt the proper working of the Services, or bypass any access restrictions or security measures;
  • Use automated scripts, bots, crawlers, or scrapers to collect information from or interact with the Services;
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
  • Intimidate, harass, or bully another user, or promote sexually explicit material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, age, or any other protected characteristic;
  • Use or attempt to use another user's account without authorization, or create a false identity on the Services;
  • Engage in conduct that creates a conflict of interest or undermines the integrity of the Services, such as trading or soliciting fake reviews;
  • Upload, post, transmit, or otherwise make available:
  • Malicious code including viruses, trojans, worms, or logic bombs;
  • Unsolicited or unauthorized advertising, spam, chain letters, or pyramid schemes;
  • Private information of any third party, including identity document numbers, financial account details, addresses, or phone numbers;
  • Material that infringes any copyright, trademark, or other intellectual property or privacy rights;
  • Defamatory, obscene, offensive, pornographic, hateful, or inflammatory material;
  • Material that constitutes, encourages, or provides instructions for criminal offences, dangerous activities, or self-harm;
  • Deliberately provocative, trolling, or bullying content intended to harass, harm, scare, distress, or upset others;
  • Threats of any kind, including threats of physical violence;
  • Racist, discriminatory, or hate speech material;
  • Professional advice (medical, legal, financial, etc.) that you are not qualified or licensed to provide.

We reserve the right, at any time and without prior notice, to remove or disable access to content for any reason, including content we determine to be objectionable, in violation of these Terms, or harmful to users or the Services.

Automated Processing

Our automated systems may analyze your content to provide features such as customized results, spam detection, and malware detection. This analysis occurs as content is sent, received, and stored. Where required by applicable law (including the GDPR), you have the right to object to certain automated processing of your personal data. Please see our Privacy Policy for further details.

6. Intellectual Property Rights

The Services and Hopen materials, excluding user content, are owned by or licensed to Hopen and protected by intellectual-property law.

To report alleged infringement, email legals@hopenapp.com with enough information to identify the protected work, the material, your contact details and the basis for your claim.

7. Content

You retain ownership of content you submit and confirm that you have the rights and permissions needed to submit it.

You grant Hopen a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt, display and transmit your content only as reasonably necessary to operate, secure, improve and provide the Services you use. Contracted providers may perform those functions for Hopen.

The license ends when your content is deleted from active systems, except where limited continued processing is needed for backups, legal obligations, safety, dispute resolution or content another user retained or reshared. Hopen does not acquire ownership of your content.

8. Indemnity

You agree to defend, indemnify, and hold harmless Hopen, its parents, subsidiaries, affiliates, and each of their respective officers, directors, employees, agents, and advisors from any and all claims, liabilities, costs, and expenses, including attorneys' fees, arising out of or related to: (a) your breach of these Terms; (b) your User Content; (c) your use of the Services; or (d) your violation of any law or the rights of a third party.

In some jurisdictions (including the EEA and UK), indemnity clauses may be subject to consumer protection limitations. Nothing in this section is intended to override rights you have under applicable mandatory consumer protection law.

9. Exclusion of Warranties

Nothing in these Terms shall affect any statutory rights that you cannot contractually agree to alter or waive and are legally always entitled to as a consumer under your local law.

The Services are provided "as is" and we make no warranty or representation to you with respect to them. In particular we do not represent or warrant that: (i) your use of the Services will meet your requirements; (ii) use will be uninterrupted, timely, secure, or free from error; (iii) any information obtained through the Services will be accurate or reliable; or (iv) defects in the operation or functionality of any software will be corrected.

We may change, suspend, withdraw, or restrict the availability of all or any part of our Platform for business and operational reasons at any time without notice.

10. Limitation of Liability

Nothing in these Terms shall exclude or limit our liability for losses which may not be lawfully excluded or limited by applicable law, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

Subject to the above, we shall not be liable to you for: (i) any loss of profit; (ii) any loss of goodwill; (iii) any loss of opportunity; (iv) any loss of data; or (v) any indirect or consequential losses. Any other loss will be limited to the amount paid by you to Hopen within the last 12 months.

We only provide our Platform for domestic and private use. You agree not to use our Platform for any commercial or business purposes, and we have no liability to you for loss of profit, business interruption, or loss of business opportunity.

You are responsible for any mobile or data charges that may apply to your use of the Service.

EEA & UK users: Nothing in this section limits your rights under the EU Consumer Rights Directive, UK Consumer Rights Act 2015, or any other applicable mandatory consumer protection legislation. If you are a consumer, your statutory rights are not affected.

11. Privacy & Data Protection

Our Privacy Policy explains how we handle personal information and forms part of these Terms. It is available at https://hopenapp.com/privacy-policy.

To exercise any of these rights, contact us at contact@hopenapp.com or our Data Protection Officer at dpo@hopenapp.com. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority (e.g., your national data protection authority or the UK ICO).

Data Transfers

Where we transfer personal data from the EEA, UK, or Switzerland to countries not recognized as providing adequate protection, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, the UK International Data Transfer Agreement (IDTA), or other lawful transfer mechanisms as described in our Privacy Policy.

Data Protection Officer

Our Data Protection Officer can be contacted at: dpo@hopenapp.com.

C. California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the business purpose, and the third parties with whom we share it.
  • Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You may request correction of inaccurate personal information.
  • Right to Opt-Out: We do not sell your personal information. Hopen does not serve advertisements. You may contact us at contact@hopenapp.com to exercise any data sharing opt-out rights.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To submit a verifiable consumer request, contact us at contact@hopenapp.com. We will respond within 45 days. California users under 18 may request removal of User Content they posted by contacting us at contact@hopenapp.com with the subject line "California Removal Request."

D. Canadian Users (PIPEDA / Law 25)

If you are located in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, including Quebec's Law 25 (Law modernizing legislative provisions respecting the protection of personal information).

You have the right to access, correct, and withdraw consent to the processing of your personal information. Where required by Law 25, we will obtain your explicit consent before collecting sensitive personal information and will maintain a register of our personal information processing activities. To exercise your rights or withdraw consent, contact our Privacy Officer at contact@hopenapp.com.

E. Australian Users (Privacy Act 1988)

If you are located in Australia, we comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to access and correct your personal information held by us. If you have a complaint about how we handle your personal information, please contact us at contact@hopenapp.com. If we are unable to resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

F. Brazilian Users (LGPD)

If you are located in Brazil, we comply with the Lei Geral de Proteção de Dados (LGPD) (Law No. 13,709/2018). You have the rights of confirmation, access, correction, anonymization or deletion, portability, deletion of personal data processed with consent, information about sharing, information about the possibility of not providing consent and the consequences, and revocation of consent. To exercise these rights, contact us at contact@hopenapp.com.

12. Other Terms

Third-party and open-source components remain subject to their applicable license terms.

If any provision is unenforceable, it will be limited or removed only as necessary and the remaining Terms will continue. A failure to enforce a provision is not a waiver.

These Terms and the Privacy Policy form the agreement between you and Hopen concerning the Services, except for additional terms clearly presented for a specific feature.

13. Dispute Resolution

Before starting formal proceedings, you and Hopen agree to try in good faith to resolve a dispute by written notice to legals@hopenapp.com. This does not prevent urgent relief and does not shorten any limitation period.

These Terms are governed by the laws of Québec and the federal laws of Canada applicable there, without depriving you of mandatory protections available in your country or province of residence. Jurisdiction and venue are determined by applicable law.

14. Jurisdiction-Specific Provisions

Mandatory consumer, privacy, child-safety, warranty and liability rules in your place of residence apply even when these Terms state otherwise. Nothing in these Terms limits rights that applicable law does not allow Hopen to limit.

15. App Stores

Apple

By downloading the Platform from Apple's App Store, you acknowledge and agree that:

  • These Terms are between Hopen and you; Apple is not a party to these Terms.
  • The license granted is limited to a personal, non-exclusive, non-transferable right to install the Platform on Apple devices you own or control for personal, non-commercial use, subject to Apple's App Store Terms of Service.
  • Apple has no obligation to furnish maintenance or support services with respect to the Platform.
  • In the event of any failure of the Platform to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple will have no other warranty obligation with respect to the Platform.
  • Apple is not responsible for product liability, legal compliance, or consumer protection claims relating to the Platform.
  • In the event of any third-party intellectual property infringement claim, Apple is not responsible for the investigation, defense, settlement, or discharge of such claim.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce these Terms against you.
  • Hopen expressly authorizes use of the Platform by multiple users through Apple's Family Sharing or similar functionality.

Google Play

By downloading the Platform from Google Play, you acknowledge that: (a) to the extent of any conflict between the Google Play Terms and these Terms, the Google Play Terms shall apply with respect to your use of the Platform; and (b) Google has no responsibility or liability for compliance or non-compliance by Hopen or you under these Terms or the Google Play Terms.

16. Contact Us

General support: contact@hopenapp.com

Legal notices: legals@hopenapp.com

Privacy requests: privacy@hopenapp.com

Hopen Technologies Inc., Québec, Canada