시간을 내서
진정한 친구를 만들어보세요

최대 5명이 함께 하는 버블을 90일 동안 공유하고,
진짜 친구들이 시간과 공간을 갖고 성장할 수 있도록 합니다.

대기 명단에 등록하고 가장 먼저 앱을 체험할 기회가 되세요.

앱 스토어에서 다운로드
구글 플레이에서 다운로드

가까운 곳에서 버블을 찾아보세요,
전 세계 어디에서든

버블 글로브로 주변 또는 전 세계의 작은 그룹을 발견해 보세요.
정확한 위치는 숨겨져 있어 안전하게 이용할 수 있습니다.

스몰토크 없이
작은 서클에서

모두가 연결될 수 있을 만큼 작은 그룹에서 이야기하세요.
새 멤버는 만장일치 승인이 필요해 좋은 분위기가 깨지지 않습니다.

버블이 종료되어도,
친구는 그대로 남아요

버블이 끝나면 각 멤버가 진정한 친구가 될 사람을 선택해요.
나머지 멤버는 새 버블에서 다시 시도할 수 있어요.

Hopen 경험은 더 이어집니다

Go

더 많은 자유. 같은 진정한 연결.

Hopen Go는 더 많은 서클을 탐색하고, 더 적은 언어 장벽, 그리고 나만의 앱으로 Hopen 경험을 확장합니다.

Hopen 앱에서 이용 가능
Hopen Go 골드 하트 알림
Hopen Go · 캐나다
CA$6.99 / 월
또는 CA$69.99 / 년
Hopen Go 즉시 번역

54개 언어. 하나의 대화.

Hopen Go는 54개 언어를 거의 실시간으로 번역해, 전 세계 사람들과 진정으로 대화할 수 있게 해줍니다.

Hopen Go 앱 꾸미기

진짜 나만의 모습

앱에 새로운 스타일을 주고 나만의 Hopen 공간을 개성 있게 만드세요.

거품에 관한 모든 것

귀하의 질문에 명확하게 답변되었습니다.

첫 인사부터 남은 우정까지, 호펜 버블의 모든 단계가 어떻게 진행되는지는 다음과 같습니다.

2–5 거품 당 사람
90 일 카운트다운
180 하루 최대
거품이란 정확히 무엇입니까?

버블은 2~5명의 소규모 임시 그룹입니다. 모든 사람이 동일한 그룹 채팅을 공유하여 각 사람에게 보고, 말하고, 진정한 관계를 구축할 수 있는 충분한 공간을 제공합니다.

여러 개의 버블에 동시에 참여할 수 있나요?

Hopen 무료 버전에서는 한 번에 하나의 활성 버블에만 참여할 수 있습니다. Hopen Go를 이용하면 최대 5개의 활성 버블에 동시에 참여할 수 있습니다. 각 버블은 진솔한 대화와 의미 있는 관계를 위해 2~5명으로 이루어진 소규모 모임으로 유지됩니다.

버블을 만들거나 참여하려면 어떻게 해야 하나요?

다른 사람과 버블을 시작하거나, 초대를 수락하거나, 버블 지구본에서 가입을 요청할 수 있습니다. 이미 버블 안에 있어서는 안 되며, 버블에 공간이 있어야 합니다. 모든 기존 회원은 만장일치로 새로운 도착을 승인해야 합니다.

거품은 얼마나 오래 지속되나요?

새로운 버블은 90일 카운트다운으로 시작됩니다. 처음 신규 회원이 되면 30일이 추가되지만 카운트다운은 90일을 초과할 수 없습니다. 또한 버블에는 생성 후 180일이라는 엄격한 수명 제한이 있으므로 멤버 변경을 통해 영원히 지속될 수는 없습니다.

버블이 5명에게 도달하면 어떻게 되나요?

거품이 가득 찼습니다. 초대 및 가입 요청을 사용할 수 없으며 공개 대기자 명단도 없습니다. 다른 자격을 갖춘 사람을 고려하려면 먼저 장소를 열어야 합니다.

내가 원할 때마다 버블을 남길 수 있나요?

예. 떠나도 카운트다운은 변경되지 않습니다. 활성 회원이 2명 미만으로 남아 있으면 버블이 즉시 사라지고 나머지 멤버십이 종료됩니다.

회원을 풍선에서 제거할 수 있나요?

네, 하지만 해당인을 제외한 모든 투표 회원은 동의해야 합니다. 2명만 남으면 제거 투표가 비활성화됩니다. 삭제된 회원은 나중에 관리자가 금지를 해제하지 않는 한 해당 풍선에서 금지됩니다.

카운트다운이 0에 도달하면 어떻게 되나요?

버블이 만료되고 아직 친구가 아닌 이전 회원 간에 우정 선택이 자동으로 생성됩니다. 각 선택은 비공개이며 쌍별로 이루어집니다. 두 사람이 친구가 되려면 서로를 선택해야 합니다. 두 사람 중 한 사람이라도 거절하면 더 이상 관계가 없게 됩니다.

카운트다운이 끝나기 전에 거품이 사라지면 어떻게 되나요?

활성 멤버가 2명 미만으로 남아 있으면 거품이 해소됩니다. 우정 선택이 생성되지 않습니다. 일시적인 버블러 연결은 사라지고, 각각의 이전 쌍은 단순히 버블 이전의 관계(보통 친구이거나 없음)로 돌아갑니다.

연락처와 친구의 차이점은 무엇인가요?

연락처는 비공개 단방향 북마크입니다. 누군가를 추가해도 요청이나 알림이 전송되지 않으며 관계가 변경되지 않습니다. 친구는 버블이 만료된 후 두 사람이 서로를 선택할 때만 형성될 수 있는 상호 연결입니다.

내가 직접 누군가에게 친구 요청을 보낼 수 있나요?

아니요. Hopen에서는 수동으로 친구 요청을 보낼 수 없습니다. 우정 선택은 버블의 카운트다운이 끝날 때만 자동으로 생성됩니다.

버블 지구본이 내 정확한 위치를 알려줍니까?

아니요. 귀하의 정확한 위치는 숨겨져 있습니다. 지구본은 부정확한 버블 앵커를 사용하며 100km 이상 크게 이동한 후에만 저장된 위치를 새로 고칩니다. 다른 사람의 실시간 GPS를 스트리밍하지 않고 가장 오래 활동한 회원에게 버블이 고정됩니다.

누군가 회원을 차단하면 어떻게 되나요?

해당 사용자와 기존 회원이 서로를 차단한 경우 해당 사용자는 버블을 시작하거나 가입하거나 버블에 초대받을 수 없습니다. 이 확인은 요청이 진행되기 전에 양방향으로 적용됩니다.

진정한 친구는 단순히 찾는 것이 아니라 서로 함께 만들어가는 것입니다

진정한 우정의 가치를 다시 발견해 보세요.

Notifications

왜 Hopen을 선택해야 할까요?

소셜 미디어는 우리를 수천 명의 사람들과 연결해 주지만, 우리는 그 어느 때보다도 더 외로워졌습니다. 50명이 넘는 그룹 채팅방에서 아무도 진짜로 대화하지 않고, 수많은 '팔로어'와 '좋아요'의 피상성만 남은 가운데, 우리 모두는 진정성 있는 상호작용의 부재를 겪고 있습니다. Hopen은 깊고 오래가는 우정을 쌓을 힘을 다시 돌려줍니다.

Chat bubble

결국 자연스러운 진짜 관계를 위한 노력

Hopen은 2명에서 5명으로 이루어진 일시적인 버블을 만듭니다. 90일 동안 현재의 순간을 살아 보세요. 그룹 규모를 제한함으로써 우리는 진짜이고 깊이 있는 상호작용을 만들어 냅니다. 만장일치 투표 없이는 누구도 그 안에 들어올 수 없기 때문에, 당신의 버블이 진정한 친밀함의 고치가 되도록 보장합니다.

Clock

진짜 친구가 되기까지 90일

각 버블의 수명은 90일입니다. 이 긴박감은 상호작용에 특별한 성격을 부여합니다. 끝이 있다는 것을 알기에, 우리는 그 버블을 더욱 온전히 살아가게 됩니다.

Languages

출시와 동시에 54개 언어 지원

Hopen은 54개 언어 지원과 모국어를 사용하는 70억 명이 넘는 잠재 사용자에게 전례 없는 언어 접근성을 제공함으로써 사회적 연결을 새롭게 정의합니다. 새로운 문화를 발견하고 싶든, 사랑하는 사람들과 계속 연락하고 싶든, Hopen은 말 그대로 당신의 언어를 말합니다.

3D Bubble globe

혁신적인 3D 인터페이스

Hopen은 버블 글로브(Bubble globe)라고 불리는 독특한 3D 인터페이스를 제공합니다. 전 세계를 탐험하며 내 주변이나 전 세계 사람들의 버블을 발견해 보세요. 이 몰입감 넘치는 경험은 버블을 찾고 연결하는 방식을 변화시켜 소셜 발견을 더욱 직관적으로 만들어 줍니다.

Privacy shield

당신의 개인정보를 우선적으로 생각하는 투명한 지도

사용자를 미터 단위로 추적하는 앱들과 달리, 우리의 지도는 당신의 위치를 흐리게 표시하고 100km 단위로만 갱신됩니다. 가장 오래된 멤버를 기준으로 고정되어 있어, 당신의 안전과 사생활을 해치지 않으면서도 지리적 소속감을 만들어 줍니다. 안심하고 버블을 찾고 참여할 수 있습니다.

Secret feature

특별한 무언가가 다가오고 있습니다

우리는 우리가 소통하는 방식을 혁신하고 사람들 사이의 격차를 줄여줄 새로운 기능을 준비하고 있습니다. 전례 없는 발표를 기대해 주세요.

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개인정보 처리방침

최종 업데이트: 2026년 8월 9일 — 버전 2.0

This Policy explains how Hopen Technologies Inc. (Hopen, we, us or our), a company incorporated in Québec, Canada, handles personal information when you use the Hopen application, hopenapp.com and related services (the Services).

Summary

  • We collect information you provide, information generated when you use the Services and information from features you choose to connect.
  • We use information to provide Hopen, protect users, communicate with you, comply with law and improve the Services.
  • We do not sell personal information, share it for cross-context behavioural advertising or display third-party advertising in the Services.
  • You may request access, correction, deletion or portability by emailing privacy@hopenapp.com.
  • After account deletion, data is removed from active systems and residual backups are ordinarily overwritten within 90 days, subject to limited legal and security exceptions.

1. About This Policy

This Policy applies to the Services and to people who contact us about them. It does not apply to third-party services governed by their own privacy policies.

Hopen Technologies Inc. is responsible for the processing described here. Contact our Privacy Officer at privacy@hopenapp.com. EEA, UK and Swiss users may contact dpo@hopenapp.com.

2. Information We Collect

We collect only the categories reasonably needed to operate, protect and improve the Services.

  • Account and contact information, such as name, username, email address, telephone number, date of birth and country or region.
  • Profile information and content you create, upload, send or share, including text, photographs, audio and video.
  • Technical and usage information, such as IP address, device and browser type, operating system, language, app version, diagnostics and interactions.
  • Approximate location derived from IP address, and precise device location only when a feature requires it and you grant permission.
  • Information from support requests and from third-party services or device features you choose to connect.

3. How We Use Your Information

We use personal information for the following purposes and do not reuse it for an incompatible purpose without notice and, where required, consent.

  • Provide, personalize and maintain accounts, profiles, bubbles, messaging and other requested features.
  • Authenticate users, prevent abuse, investigate reports and protect users, Hopen and the public.
  • Answer questions, send service messages and provide support.
  • Measure reliability and understand performance so that we can improve the Services.
  • Comply with law, enforce our Terms and establish, exercise or defend legal claims.

4. Legal Basis for Processing

Where the GDPR, UK GDPR or similar law applies, we use the legal basis appropriate to each activity.

  • Contract: processing needed to provide the Services you request.
  • Legitimate interests: operating, improving and protecting the Services where those interests are not overridden by your rights.
  • Legal obligation or protection of vital interests where applicable.
  • Consent when required. You may withdraw consent at any time without affecting earlier lawful processing.

5. Cookies and Tracking Technologies

hopenapp.com stores a first-party language cookie named hopen_locale for up to one year so the site remembers your choice.

The website uses Cloudflare Web Analytics to measure traffic and performance. Cloudflare explains its processing at https://www.cloudflare.com/privacypolicy/.

You can control cookies and permissions through your browser or device settings. Blocking the language cookie may cause the site to forget your selected language.

6. User-Generated Content and Content Moderation

We process content and related technical information to deliver the features you choose and to address safety, security and legal concerns. Content may be visible to the audience you select and may be copied or reshared by recipients.

You must have the necessary rights and permissions for content you upload. To report a moderation or intellectual-property concern, contact legals@hopenapp.com.

7. Social Features: Contact Syncing and Friend Discovery

Contact discovery and device-location features are optional and require the relevant device permission. You can revoke permission in device settings; this stops future collection through that permission but does not undo earlier processing.

  • Contact information used for discovery is processed only to provide that feature and protect it from abuse.
  • Precise location is processed only when you enable a feature that needs it.
  • Profile and content visibility follows the audience and privacy choices available in the relevant feature.

8. Data Sharing and Disclosure

We do not sell personal information, share it for cross-context behavioural advertising or display third-party advertising. We disclose information only as described below.

  • To other users when you choose to publish, send or share profile information or content.
  • To contracted providers supporting hosting, security, analytics, communications, support, moderation or payments, only for the contracted purpose.
  • To authorities or other parties when reasonably necessary to comply with valid legal process, protect rights and safety, investigate misuse or enforce agreements.
  • As part of a merger, financing, reorganization or sale, subject to appropriate confidentiality and notice obligations.

9. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Policy. Retention depends on the information, the feature, security needs and legal obligations.

When account deletion is completed, information controlled by Hopen is removed from active systems. Residual copies are ordinarily overwritten in backups within 90 days. Content previously shared with other users may remain in their possession or in a conversation where continued display is technically necessary.

We may retain limited information for longer when required by law or reasonably necessary for fraud prevention, security, accounting, dispute resolution or legal claims. Raw IP addresses collected through website waitlist and contact forms are scheduled for deletion within 90 days.

10. Children's Privacy and Age Requirements

You must be at least 13 to use Hopen. A higher age or verified parental authorization may be required where local law applies. The Services are not directed to children below the applicable age.

If we learn that personal information was collected from a child who could not lawfully provide it, we will take reasonable steps to delete it. A parent or guardian may contact privacy@hopenapp.com.

11. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete or obtain a copy of personal information; restrict or object to processing; withdraw consent; appeal a decision; or complain to a regulator.

Email privacy@hopenapp.com and describe the right you wish to exercise. We may request information reasonably necessary to verify identity and authority, and we respond within the period required by applicable law.

  • Manage device permissions for contacts, camera, microphone, notifications and location in your device settings.
  • Request account deletion through an available in-app control or by emailing contact@hopenapp.com.
  • Use an authorized agent where local law permits it.

12. Data Security and Breach Notification

We use administrative, technical and organizational measures designed to protect personal information in light of its nature and the risks involved. No system is completely secure, so we cannot guarantee absolute security.

Protect your credentials and contact contact@hopenapp.com if you believe your account or information has been compromised. We notify affected people and regulators of a personal-data breach when applicable law requires it.

13. International Data Transfers

Hopen is based in Canada and uses providers that may process information in other countries. Those countries may have different data-protection laws.

Where required, we use an approved transfer mechanism, such as an adequacy decision or standard contractual clauses, and safeguards appropriate to the risk. Contact privacy@hopenapp.com for information relevant to you.

14. Regional Information

EEA, UK and Swiss users may exercise the rights in Section 11 and complain to their local data-protection authority. Contact dpo@hopenapp.com.

The Privacy Officer of Hopen Technologies Inc. oversees privacy compliance in Québec and Canada. Contact privacy@hopenapp.com.

California residents may request to know, access, correct or delete covered personal information. Hopen does not sell personal information or share it for cross-context behavioural advertising.

Residents of other regions may have additional rights under local law. Contact privacy@hopenapp.com and we will apply the law that governs your request.

15. Consent and Your Controls

Where processing depends on consent, we ask for a clear choice through the relevant feature or device permission. You may later withdraw that consent through the same feature, your device settings or by contacting privacy@hopenapp.com.

Withdrawal does not affect processing that was lawful before it and may prevent a feature that needs the information from working.

16. Account Deletion

Request deletion through an available in-app account control or by emailing contact@hopenapp.com. After verification, Hopen removes account information and content from active systems and ordinarily overwrites residual backups within 90 days, subject to the exceptions in Section 9.

Messages or content already received, retained or reshared by another user may remain available to that user. If temporary deactivation is offered, your information remains stored until you reactivate or request deletion.

17. Changes to This Privacy Policy

We may update this Policy to reflect changes to the Services, our practices or the law. We will update the date above and provide additional notice when a change materially affects your rights and applicable law requires notice.

18. Contact Us

Hopen Technologies Inc., Québec, Canada

서비스 약관

최종 업데이트: 2026년 8월 9일 — 버전 2.0

These Terms apply to all users globally. Where your country of residence grants you additional or different rights under local law, those rights are preserved. Jurisdiction-specific provisions appear throughout this document and in Section 14.

1. Your Relationship With Us

Hopen is provided by Hopen Technologies Inc., a company incorporated in Québec, Canada. These Terms govern your use of the Hopen application, hopenapp.com and related services.

You must be at least 13 to use the Services. A higher age or verified parental authorization may be required where local law applies.

Users who are above the applicable minimum age but under 18 (or the age of legal majority in their jurisdiction) may only use the Services with the verified consent of a parent or legal guardian who agrees to be bound by these Terms on the minor's behalf. By allowing a minor to use the Services, the parent or legal guardian accepts full responsibility for the minor's use.

We do not knowingly collect personal information from users below the applicable minimum age. If we become aware that such a user has provided us with personal information, we will promptly delete their account and all associated data. If you believe a child below the applicable minimum age has provided us with personal information, please contact us at: contact@hopenapp.com.

2. Accepting the Terms

By creating an account or using the Services, you agree to these Terms and acknowledge our Privacy Policy. If you use the Services for an organization, you confirm that you can bind it.

If you do not agree, do not use the Services. Mandatory rights that cannot lawfully be waived remain unaffected.

3. Changes to the Terms

We may amend these Terms from time to time — for instance, when we update functionality, combine apps or services, or when there are regulatory changes. For material changes, we will provide at least 30 days' advance notice via email to the address associated with your account and/or a prominent in-app notification, except where applicable law requires a different notice period. We will also update the "Last Updated" date at the top of these Terms.

Your continued use of the Services after the effective date of any updated Terms constitutes your acceptance of those Terms. If you do not agree to the updated Terms, you must stop using the Services and may delete your account before the effective date.

If you are an EEA or UK resident, we will not rely on your continued use alone as consent to changes that materially affect your rights. We will seek your explicit agreement where required by applicable law.

4. Your Account with Us

Provide accurate information, protect your credentials and notify contact@hopenapp.com promptly about suspected unauthorized access.

You may request account deletion through an available in-app control or by contacting contact@hopenapp.com. Personal information is then handled as described in the Privacy Policy.

5. Your Access to and Use of the Services

Your access to and use of the Services is subject to these Terms and all applicable laws and regulations. You may not:

  • Access or use the Services if you do not meet the applicable minimum age requirement or have not obtained verified parental consent where required;
  • Make unauthorized copies of, modify, adapt, translate, reverse engineer, disassemble, decompile, or create derivative works of the Services or any content included therein;
  • Distribute, license, transfer, or sell, in whole or in part, any of the Services or derivative works thereof;
  • Market, rent, or lease the Services for a fee or charge, or use the Services to advertise or perform commercial solicitation without our express written consent;
  • Interfere with or disrupt the proper working of the Services, or bypass any access restrictions or security measures;
  • Use automated scripts, bots, crawlers, or scrapers to collect information from or interact with the Services;
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
  • Intimidate, harass, or bully another user, or promote sexually explicit material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, age, or any other protected characteristic;
  • Use or attempt to use another user's account without authorization, or create a false identity on the Services;
  • Engage in conduct that creates a conflict of interest or undermines the integrity of the Services, such as trading or soliciting fake reviews;
  • Upload, post, transmit, or otherwise make available:
  • Malicious code including viruses, trojans, worms, or logic bombs;
  • Unsolicited or unauthorized advertising, spam, chain letters, or pyramid schemes;
  • Private information of any third party, including identity document numbers, financial account details, addresses, or phone numbers;
  • Material that infringes any copyright, trademark, or other intellectual property or privacy rights;
  • Defamatory, obscene, offensive, pornographic, hateful, or inflammatory material;
  • Material that constitutes, encourages, or provides instructions for criminal offences, dangerous activities, or self-harm;
  • Deliberately provocative, trolling, or bullying content intended to harass, harm, scare, distress, or upset others;
  • Threats of any kind, including threats of physical violence;
  • Racist, discriminatory, or hate speech material;
  • Professional advice (medical, legal, financial, etc.) that you are not qualified or licensed to provide.

We reserve the right, at any time and without prior notice, to remove or disable access to content for any reason, including content we determine to be objectionable, in violation of these Terms, or harmful to users or the Services.

Automated Processing

Our automated systems may analyze your content to provide features such as customized results, spam detection, and malware detection. This analysis occurs as content is sent, received, and stored. Where required by applicable law (including the GDPR), you have the right to object to certain automated processing of your personal data. Please see our Privacy Policy for further details.

6. Intellectual Property Rights

The Services and Hopen materials, excluding user content, are owned by or licensed to Hopen and protected by intellectual-property law.

To report alleged infringement, email legals@hopenapp.com with enough information to identify the protected work, the material, your contact details and the basis for your claim.

7. Content

You retain ownership of content you submit and confirm that you have the rights and permissions needed to submit it.

You grant Hopen a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt, display and transmit your content only as reasonably necessary to operate, secure, improve and provide the Services you use. Contracted providers may perform those functions for Hopen.

The license ends when your content is deleted from active systems, except where limited continued processing is needed for backups, legal obligations, safety, dispute resolution or content another user retained or reshared. Hopen does not acquire ownership of your content.

8. Indemnity

You agree to defend, indemnify, and hold harmless Hopen, its parents, subsidiaries, affiliates, and each of their respective officers, directors, employees, agents, and advisors from any and all claims, liabilities, costs, and expenses, including attorneys' fees, arising out of or related to: (a) your breach of these Terms; (b) your User Content; (c) your use of the Services; or (d) your violation of any law or the rights of a third party.

In some jurisdictions (including the EEA and UK), indemnity clauses may be subject to consumer protection limitations. Nothing in this section is intended to override rights you have under applicable mandatory consumer protection law.

9. Exclusion of Warranties

Nothing in these Terms shall affect any statutory rights that you cannot contractually agree to alter or waive and are legally always entitled to as a consumer under your local law.

The Services are provided "as is" and we make no warranty or representation to you with respect to them. In particular we do not represent or warrant that: (i) your use of the Services will meet your requirements; (ii) use will be uninterrupted, timely, secure, or free from error; (iii) any information obtained through the Services will be accurate or reliable; or (iv) defects in the operation or functionality of any software will be corrected.

We may change, suspend, withdraw, or restrict the availability of all or any part of our Platform for business and operational reasons at any time without notice.

10. Limitation of Liability

Nothing in these Terms shall exclude or limit our liability for losses which may not be lawfully excluded or limited by applicable law, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

Subject to the above, we shall not be liable to you for: (i) any loss of profit; (ii) any loss of goodwill; (iii) any loss of opportunity; (iv) any loss of data; or (v) any indirect or consequential losses. Any other loss will be limited to the amount paid by you to Hopen within the last 12 months.

We only provide our Platform for domestic and private use. You agree not to use our Platform for any commercial or business purposes, and we have no liability to you for loss of profit, business interruption, or loss of business opportunity.

You are responsible for any mobile or data charges that may apply to your use of the Service.

EEA & UK users: Nothing in this section limits your rights under the EU Consumer Rights Directive, UK Consumer Rights Act 2015, or any other applicable mandatory consumer protection legislation. If you are a consumer, your statutory rights are not affected.

11. Privacy & Data Protection

Our Privacy Policy explains how we handle personal information and forms part of these Terms. It is available at https://hopenapp.com/privacy-policy.

To exercise any of these rights, contact us at contact@hopenapp.com or our Data Protection Officer at dpo@hopenapp.com. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority (e.g., your national data protection authority or the UK ICO).

Data Transfers

Where we transfer personal data from the EEA, UK, or Switzerland to countries not recognized as providing adequate protection, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, the UK International Data Transfer Agreement (IDTA), or other lawful transfer mechanisms as described in our Privacy Policy.

Data Protection Officer

Our Data Protection Officer can be contacted at: dpo@hopenapp.com.

C. California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the business purpose, and the third parties with whom we share it.
  • Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You may request correction of inaccurate personal information.
  • Right to Opt-Out: We do not sell your personal information. Hopen does not serve advertisements. You may contact us at contact@hopenapp.com to exercise any data sharing opt-out rights.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To submit a verifiable consumer request, contact us at contact@hopenapp.com. We will respond within 45 days. California users under 18 may request removal of User Content they posted by contacting us at contact@hopenapp.com with the subject line "California Removal Request."

D. Canadian Users (PIPEDA / Law 25)

If you are located in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, including Quebec's Law 25 (Law modernizing legislative provisions respecting the protection of personal information).

You have the right to access, correct, and withdraw consent to the processing of your personal information. Where required by Law 25, we will obtain your explicit consent before collecting sensitive personal information and will maintain a register of our personal information processing activities. To exercise your rights or withdraw consent, contact our Privacy Officer at contact@hopenapp.com.

E. Australian Users (Privacy Act 1988)

If you are located in Australia, we comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to access and correct your personal information held by us. If you have a complaint about how we handle your personal information, please contact us at contact@hopenapp.com. If we are unable to resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

F. Brazilian Users (LGPD)

If you are located in Brazil, we comply with the Lei Geral de Proteção de Dados (LGPD) (Law No. 13,709/2018). You have the rights of confirmation, access, correction, anonymization or deletion, portability, deletion of personal data processed with consent, information about sharing, information about the possibility of not providing consent and the consequences, and revocation of consent. To exercise these rights, contact us at contact@hopenapp.com.

12. Other Terms

Third-party and open-source components remain subject to their applicable license terms.

If any provision is unenforceable, it will be limited or removed only as necessary and the remaining Terms will continue. A failure to enforce a provision is not a waiver.

These Terms and the Privacy Policy form the agreement between you and Hopen concerning the Services, except for additional terms clearly presented for a specific feature.

13. Dispute Resolution

Before starting formal proceedings, you and Hopen agree to try in good faith to resolve a dispute by written notice to legals@hopenapp.com. This does not prevent urgent relief and does not shorten any limitation period.

These Terms are governed by the laws of Québec and the federal laws of Canada applicable there, without depriving you of mandatory protections available in your country or province of residence. Jurisdiction and venue are determined by applicable law.

14. Jurisdiction-Specific Provisions

Mandatory consumer, privacy, child-safety, warranty and liability rules in your place of residence apply even when these Terms state otherwise. Nothing in these Terms limits rights that applicable law does not allow Hopen to limit.

15. App Stores

Apple

By downloading the Platform from Apple's App Store, you acknowledge and agree that:

  • These Terms are between Hopen and you; Apple is not a party to these Terms.
  • The license granted is limited to a personal, non-exclusive, non-transferable right to install the Platform on Apple devices you own or control for personal, non-commercial use, subject to Apple's App Store Terms of Service.
  • Apple has no obligation to furnish maintenance or support services with respect to the Platform.
  • In the event of any failure of the Platform to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple will have no other warranty obligation with respect to the Platform.
  • Apple is not responsible for product liability, legal compliance, or consumer protection claims relating to the Platform.
  • In the event of any third-party intellectual property infringement claim, Apple is not responsible for the investigation, defense, settlement, or discharge of such claim.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce these Terms against you.
  • Hopen expressly authorizes use of the Platform by multiple users through Apple's Family Sharing or similar functionality.

Google Play

By downloading the Platform from Google Play, you acknowledge that: (a) to the extent of any conflict between the Google Play Terms and these Terms, the Google Play Terms shall apply with respect to your use of the Platform; and (b) Google has no responsibility or liability for compliance or non-compliance by Hopen or you under these Terms or the Google Play Terms.

16. Contact Us

General support: contact@hopenapp.com

Legal notices: legals@hopenapp.com

Privacy requests: privacy@hopenapp.com

Hopen Technologies Inc., Québec, Canada